by Mark Sklarow, Executive Director, Independent Educational Consultants Association

(Part 2 of 2)

Yesterday we published the results of  the specific suggestions we received for making the conference more valuable to IECA members, schools, and programs that work in the area of emotional and behavioral needs. With the results we noted the numerous changes we are making to the conference schedule to ensure more interaction between consultants and programs and between programs and traditional schools. As part of the same survey we concluded with an open-ended request for comments, thoughts, or questions about the conference schedule. We read hundreds of such remarks. Eleven suggestions/comments seemed to come up often enough that we wanted to respond. In doing so we note that we have provided honest, direct answers which do not necessarily satisfy everyone’s concerns.

1.  Can you require IECA Members to attend the Swap? We do encourage them strongly and perhaps we need to do more. But remember, not all consultants do special needs, so some do not attend the Swap, just as some consultants who do ONLY special needs do not attend the School & College Fair.

2. Can you schedule more interactive and point/counterpoint sessions like we had in Charlotte? We agree, please suggest topics!

3.  Can’t we have more conferences in the West? We do need to pay more attention to conference cities. We have Dallas, TX scheduled for 2011 and San Diego, CA scheduled for 2013.

4. Consider holding one conference a year just for schools and colleges, and the other just for special needs. We’ll have the Strategic Planning task Force look into this idea. One fear is that one of those may get many more participants leaving programs or schools very frustrated. It also hurts the effort requested above for more interaction between therapeutic programs and traditional schools. Finally it also raises concerns that we create a fissure between specialties among consultants.

5. Can you offer CEUs for MSWs and psychologists? We’ll look into doing that. If we can, we will.

6.  Why do special needs programs pay for a full week, but only get to attend for a few days? Why don’t we get to attend as much as schools or colleges? This is a misperception that I would like to correct once and for all. Traditional schools, colleges, therapeutic schools and programs all pay the same fee, and all have the same amount of time at the conference. Schools and colleges attend from Wednesday mid-day to Thursday afternoon. Therapeutic programs have attended from Friday morning to Saturday mid-day. When therapeutic programs requested more interaction with traditional school representatives a few years ago, we began allowing school reps to visit the Therapeutic Information Swap one hour prior to its opening. (And based on the change we announced on  this blog yesterday, you will now be attending 2+ days.)  Only consultants attend for the entire 3-1/2 days of the conference. IECA member consultants pay less, as their dues cover a portion of the conference. Everyone is treated as fairly as possible. The conference fee is comparable to other conferences, and unlike some others we do not charge extra for tables at the Swap or Fair.

7.  Have you considered holding one national and several regional conferences each year? The Strategic Planning Task Force, a regional group task force, and the Board of Directors are looking into these issues right now.

8.  Why is the Therapeutic program always at the end? Why not alternate so that every other conference the Therapeutic days are at the beginning? What looks like an obvious possibility is simply not feasible. More than 100 educational consultants participate in college campus visits prior to the start of the conference. Typically this involves 7 – 8 colleges over three days. Others visit 3 – 5 boarding schools. Members consider these visits a central part of their conference experience. When therapeutic schools and programs exist near the conference city, they are typically spread out, allowing one or two such visits. In any case these visits must occur on a weekday. If the college part of the program was set later in the week, Friday and Saturday, it could then take consultants out of the conference hotel on the days that therapeutic programs are available. Remember that 80% of those doing therapeutic placements also do schools or colleges, so the chances of consultants opting for tours over the Swap are unacceptable. A secondary reason is that we commit to certain hotel room pick up (booked rooms per night) years in advance, and we are required to pay for unused rooms. When attendees are unsure of the schedule (due to constant shifts) they tend to book the whole week, only to cancel rooms at the last minute. Such last minute cancellations, which marked our earlier events prior to the format change in 2007, run into hundreds of rooms with penalty fees over $100,000. So while we can’t ‘flip’ the days, we try to do everything we can to meet all attendees needs.

9.  Can you increase the participation of educational consultants? The numbers seemed low in Toronto. It didn’t just seem that way as the number of attending consultants was low. Some attendees LOVED it and said it made for quality discussions. Others felt frustrated. Don’t worry though: no more Canada meetings for a long time. As someone else pointed out in their survey: remember that some of what we all are seeing is the impact of the terrible economy, not necessarily ongoing concerns.

10.  Can we have more clinical sessions? This ties in with a concern we heard from consultants: Programs used to send a therapist or programming person. Today, most send marketing and admission reps. Consultants would prefer hearing from those who work directly with students. The more such attendees we have, the more clinically-based presentations we can offer. (And the happier consultants will be!)

11. Finally: Can’t you do something to allow for more networking during the conference? Conference Central has proved to be a great addition. In Ohio, thanks to your suggestions, we will be expanding the time for breaks to promote more networking. We think you’ll notice the difference.

Colleagues, I hope the information shared over the last two days demonstrates our commitment to keeping a dialogue going toward making all of your interactions with IECA and our members positive, valuable, and cost effective. As you can see, wherever possible we effected change immediately with most suggestions being implemented this fall in November. We’ll be in touch soon after to see whether you noticed the differences.

The 2010 IECA Fall Conference is in Cincinnati, November 4 – 6. Registration will open the first week of August and all information will be available on our Web site. We hope to see you there!

by Mark H. Sklarow, Executive Director, IECA

June 30th marks the close of our Fiscal Year and IECA’s 34th serving as the principal voice of the profession of independent educational consulting. We entered the year committed to helping our members thrive, and exploring ways to strengthen the profession, promote the value of the work we do, and enhance the services offered by the Association to students, families, schools, and our member consultants. And while it was a difficult year for some, with many parts of the country suffering a deep economic recession, we have continued to move forward together.

Some of our progress occurred right here as we greatly expanded our efforts in electronic communication and social networking sites. This blog saw more than 200 original posts and over 150 comments. There are readers who come to our blog from our Web site, while others read it on Facebook, and well over 200 subscribers choose to receive it via e-mail. I have spoken to reporters as well as school and program heads, and college vice presidents that mention things they read on our blog. We have 300 followers on Twitter, more than 600 views on our Flickr photostream, 162 IECA members connecting on our LinkedIn group, and 900 fans (and growing) on Facebook. We have worked to assist members to master this new world of communication and will continue and even expand that effort in the coming year.

Of course all this attention to new media is meant to provide two key benefits: increased communication between and among IECA and its publics (consultants, school reps and the general public) but also to encourage more visits to the IECA Web site. In the past year the number of unique visitors increased 14%. More than 28,000 people searched the “find a consultant” feature of the Web site alone. Our goal to connect families to members is working and we intend to increase that effort in the coming year. A central core piece of our mission is to change the public’s sense of educational consulting from “what is a consultant?” to “I need a consultant, and I’ll only look to IECA as the assurance I need of competence.”

This past year we completed two member surveys: one that focused on the field of consulting to help us better understand where things stand, so we can better respond to future needs; and the second one that focused on educational needs of members to help guide our committees and shape future initiatives. A major development came from a survey that we did not conduct. An independent national study showed a far larger percentage of “high achieving students’ than anyone had ever imagined were working with educational consultants (26%). Such widespread use of consultants can have a major impact on the actions of college admission officers and IECA has been reaching out to them in unprecedented ways.

While a number of educational organizations saw membership decline this past year, IECA continued its moderate growth with a 5% increase in members. Our conferences in North Carolina and Toronto were extremely successful as local host committees (made up for the first time with school representatives as well as consultants) worked to raise the academic content (the new Master Classes and Point/Counterpoint sessions, for example), and we also introduced an active Conference Central that included a bookstore (and author book signings), networking cyber-lounge, and much more, designed to increase networking and sharing.

IECA’s signature training programs: the Summer Training Institute continues to ‘sell out’ as does the Transitioning to Private Practice Seminar which IECA runs in partnership with NACAC. The first ever certificate program in independent educational consulting is now being offered by U.C. Irvine in a program jointly designed and taught by the university and IECA and its members. We have been working more closely with our association colleagues at SSATB, NAIS, NATSAP, and more. We manned a booth for the first-time ever at LDA this past year and are committed to extending our efforts into the LD and therapeutic communities in the year ahead. Internally, our new Affinity groups have expanded to involve dozens of members in planning and leadership roles.

The Board of Directors, working with a new Long-Range Plan, found members articulating their priorities for the coming year: educate the public so they are more aware of the role of independent educational consulting, ensure that the public identifies IECA as the ‘gold standard’ of the profession, increase outreach to affiliated professional communities, emphasize ethics, and enhance education. These will form the basis of the work that the IECA office staff, Board, and volunteers will highlight for the Association’s coming 35th year.

The staff feels honored to work on behalf of our members and in promoting this important field. We are excited by what the coming years have in store.

by Mark Sklarow, Executive Director, Independent Educational Consultants Association

Early this morning I received the draft of the Strategic Plan meant to carry IECA through 2015. The Task Force charged with writing the plan, chaired by Mary Jane Freeman of North Carolina, began its work about 16 months ago by reviewing the implementation of our previous plan. They discovered that the 2005-2010 plan truly served as the guiding document for both the Board and staff. In their report card they found that of the scores of goals and objectives listed, virtually all had been either “completely” or “substantially” implemented. Such adherence to the plan is what propelled IECA dramatically forward during those five years.

One of the lessons for the membership is that such plans matter. That is, when the Association adopts a path to follow it is a genuine outline of where IECA will go. Now, with the new plan we have a clear idea of what the Association should look like in 2015, and it is an exciting future. And lest anyone think that IECA plans to sit back and enjoy our successes, the new plan, submitted to the Board for review and approval, lists 71 new goals, objectives, and implementation strategies.

While the plan will soon be available for all members to review, here are some of the major goals and what they would mean for IECA and its members by 2015:

1. We seek to ensure that the public identifies IECA as the foremost association of educational consultants. This means that IECA will undertake serious efforts, including the commitment to resources to become better known to the general public so that families immediately look to see a consultant’s IECA affiliation as evidence of competence, skill, and ethical bearing. This goal includes working to make the IECA Web site is the preferred source of admissions and placement resources.

2. Assert our goal that while no unqualified consultant should ever be allowed to join the Association, that all serious, professional and qualified consultants sense an obligation to join IECA as evidence of achieving professional stature. As part of this goal, the plan calls for an expansion of outreach, mentoring, networking, workshops, and the expansion of our new initiative to develop regional consulting groups.

3. Assist members in maintaining profitable, professional and state-of-the-art practices. Our goal is to not only become better known in the public and continue to drive potential clients to our members, but also to assist members in finding new efficiencies to reduce office costs in time and money, and to help sort through new technological developments.

4. Provide IECA members with tools and opportunities for professional growth and promotion of ethical practices. This includes new efforts at promoting the transition from associate to professional status, continued training efforts through our partnerships with NACAC and others, and introduce new educational opportunities through regional and online offerings.

5. Provide paths for leadership within the Association. IECA has been blessed with staggering numbers of members who volunteer: to serve on committees, to assist at conferences, who volunteer with special events. The plan calls for greater effort to ensure opportunities for all who wish to become leaders in the organization to find the path available to them.

6. Finally, the plan calls for whatever by-laws changes are necessary and whatever staffing changes are required to meet the demands of the Association’s growth and new initiatives. In part the plan recognizes that new program initiatives spurred by active committees, affinity and regional groups will lead to increased demands for staff support.

The picture painted by the strategic initiatives is clear: in 2015 IECA will have asserted its leadership and well-earned reputation of its members through increased public awareness and increased outreach to our professional colleagues. We will be a proactive organization: adding programs, tours, workshops, and national and regional programming, to ensure our members have whatever resources they need to succeed and lead. We have exciting days ahead!

The Strategic Planning Committee members are: Mary Jane Freeman (NC), chair, Nancy Cadwallader (LA), Pearl Glassman (NY), Charotte Klaar (MD), Audrey Ludemann (CT), Bari Norman (FL), with Diane Geller (CA), IECA President

by Mark Sklarow, Executive Director, IECA

From the LDA Conference in Baltimore, MD

Led by IECA ‘s Learning Disabilities Committee, the Independent Educational Consultants Association has launched a new, sustained initiative to educate learning specialists, psychologists, parent advocates and state and regional LDA officials about the role IECA members play in advising on school and college search and selection for students with learning differences.

This week, IECA will maintain an information booth at the national Learning Disabilities Association conference in Baltimore. Staffing the booth are LD Committee Chairs Pam Tedeschi (MD) and Rachel Sobel (PA). Volunteers in the booth so far include associate member Nancy Black (RI), Rebecca Reynolds (MD), Deborah Shawen (MD) and Marcia Simon (MD). The goal is to speak with educators, educational testers, psychologists, learning specialists, and parents about IECA and the role of educational consultants. Early Wednesday there was a steady stream of visitors, many of whom knew of IECA and wanted to welcome us to the conference, as well as some LDA leaders who explored new areas for cooperation. Discussions began on a presentation at next year’s conference that would include several IECA members on the panel.

In preparation for the LDA conference, IECA created new educational and promotional materials. A new brochure, written by the LD Committee, explains how “Independent Educational Consultants Partner with Learning Specialists.”  This brochure underscores how consultants can work as part of a team: helping to advise other professionals on placement alternatives when a local school is not the best provider of the services a student needs; or when a student is preparing to move on to their next level of education: junior high to high school or high school to college, for example. At the same time, the message notes the need of consultants to reach out to educators and professionals to conduct appropriate testing…all to find the best options for the student and the family.

Several months ago, the LD Committee sponsored its own tour of schools that emphasized the learning centers and services provided for students with learning differences. The Committee plans to meet soon to discuss next steps in this sustained outreach to professionals and families.

The IECA Nominating Committee has completed their lengthy review and deliberations, and are pleased to announce the following slate for the Independent Educational Consultants Association leadership:

Nominated to a Three-Year Term (2010 – 2013)

IECA Board of Directors

James “Bar” Clarke (ME)

Jamie Dickenson (WV)

Alan Haas (CT)

Dodge Johnson (PA) [nominated to second Board term]

Emily A. Snyder (VA)

Nominated to One-Year Term (2010 – 2011)

IECA Board Officers

President
Dodge Johnson (PA)

Vice President for Education
Marilyn G. S. Emerson (NY)

Vice President for Ethics
Alan Haas (CT)

Vice President for Committees
Ann Montgomery (TX)

Secretary/Treasurer
Luisa M. Rabe (PA)

Immediate Past President
Diane Geller (CA)

The February issue of Insights will include biographies on all nominees.

by Dodge Johnson, President-Nominee, IECA (Pennsylvania)

I have to say that Mark and I took on a lot of challenges – and that we had a great time gnawing on them.

Our seminar leaders asked us to set an “audacious” goal. So after looking at the member survey, we said, “Okay, why not reshape the world so that families making educational choices ask not whether they should work with an educational consultant but ask instead which IECA consultant would best meet their needs.” I’m sorry to have to tell you that we didn’t get it all done, But we made a pretty good stab at it.

Fortunately, we have Diane’s momentum to build on and her insistence that we plan our future instead of just letting it happen. So we brainstormed about how we might bring our goal to pass. Here are some of our ideas. Members will no doubt have a lot more.

How we can turn our powerful new social networking tools into a megaphone for IECA?

Could alliances with other groups produce not only new friends but also new benefits? For example, schools value how we match clients. That’s why TABS put on their website a search engine where families looking for a school can choose an IECA consultant.

Could advisory boards drawn from colleges/schools/programs suggest how we might establish relationships they’d most like to have with us, get the most out of visits with them, present candidates in ways they find most helpful?

Could we grow more opportunities for consultants to present themselves and IECA to the world – and offer ways to help them make good presentations even more effective.

I’m discovering how important it is for each of us actively to champion IECA as the “gold standard” while championing ourselves. Because the best way to get the world to ask the right question is already to have planted the right answer in their minds.

All this was just brainstorming, of course. The board will decide how we’ll build on our strategic plan and what steps we’ll take to bring us closer to big goals. But I’m excited by the prospect of thinking audaciously.

by Mark Sklarow, Executive Director, IECA

“The pace of change in programming within your association must be commensurate with the pace of change in your member’s world.”

This little bit of truth was but one of hundreds of things that IECA President-elect Dodge Johnson and I heard over the last two days. We were attending a symposium for chief elected officers and chief staff officers run by the American Society of Association Executives. Of course the above bit of knowledge comes with further awareness that we live in an era of unprecedented and unpredictable change. Does any IECA member really know what will be the major challenges facing them in their own practice in their own community in the fall of 2013? Yet somehow, we are told, the association must be preparing now for that unknowable reality. The job of officers and staff is to prepare our members for what the future holds and to be sure that we become a significant resource to help our members thrive in whatever challenge arises.

While the times may change and the daily realities of consulting work may change, the basic premise of what makes an association important to its members does not. Associations are about three things: (1) Community (2) Connections (3) Communication. Our commitment has always been for IECA to be the premiere community, widely recognized and respected as bringing together the leaders in the field to share experiences, knowledge, and to understand the changes taking place in admissions, education, and adolescent health. We are well aware that communities of consultants are easier than ever to create: organizations can start up, or gather online, but what IECA guarantees is that those who choose to join in OUR community are also well screened for competence, ethics, and value a commitment to the success of young people.

Over the last year we have tackled the last in that alliterative series—Communication—in new and exciting ways. This blog and social networking have enabled us to assist our members in this new frontier of possibilities. At the same time, we continue to print our newsletter and brochures. We have expanded opportunities for face-to-face networking through our Speed Meetings, and our College Fairs are larger than ever. It is this very diversity—allowing members to share and communicate in varied formats—that demonstrates our great success.

One of the first items shared with our training group was the unique nature of associations, where the primary consumers, owners, and workforce are all the same: the members. Members are indeed the leaders, filling all Board positions. They also serve as the volunteers that steer our committees, outreach to allied professionals, and help spread the word. And unique among all business systems, these same members are the primary consumers: paying dues, paying conference fees, and attending workshops and campus tours.

Of course we were also cautioned not to allow a situation develop in which members feel they are there to be “sold to” rather than “served.” I took this as a great caution and was reminded of the feedback we heard from many, including the Schools Committee to balance IECA’s fiscal needs with our commitment to serving members. It is a message we heard and to which we will respond.

Over the course of our two days, we were asked to identify one “mega” strategic issue that we expect IECA will confront in the coming years. Rather than pull one out of the blue, Dodge and I were able to access the results (so far) of our ongoing member survey of strategic initiatives. There we found our answer. Members overwhelmingly have identified our mega issue: expanding public awareness and hiring of educational consultants in their educational search, with an effort to ensure that IECA members are seen as the “gold standard” in the profession. It is this overriding member concern that will be front and center as IECA looks at what we need to do to ensure our members are prepared to confront the changes that are coming, as they pursue what the field will be like for them personally in the fall of 2013 and beyond.

by Mark Sklarow, Executive Director, IECA

Here we are just six days into the New Year, and I’m already focusing on what the consulting field will look like at the mid-point of the new decade. More specifically, I wonder how consultants’ work will be different, what their challenges will be, and what the Independent Educational Consultants Association (IECA) will be doing to ensure consultants’ success.

This wonder is not mere mental exercise. It is essential that IECA always look forward, peer around the bend, examine what’s off in the distance, if we are committed—as we are—to remaining (1) the most recognized and important association in the field of educational advising and (2) an essential part of every great consultant’s arsenal.

The process for planning for 2015 officially kicks off this week in two key ways. Every IECA member received an invitation to take part in a survey coordinated by the Strategic Planning Committee. This survey comes after nine months of work by the committee has been completed, including a review of the successes and failures of recent years and the creation of a report card on the 2005 Strategic Plan. With more than 700 active members, we hope for a major response to the survey. If you are an IECA member, please get started as soon as possible and share your thoughts, opinions, concerns, and more. We have been blessed in the past with survey responses way beyond what other associations report. We hope for another such response now.

This Sunday, Dodge Johnson (PA), president-elect designee, and I will depart for a training symposium designed to prepare for the next several years and strategically beyond. We will be attending a Symposium for Chief Staff Officers and Chief Volunteer Board Officers, sponsored by the American Society of Association Executives. This intense program will give not only time but also professional training to ensure IECA is well positioned to take on new initiatives and tackle whatever comes along in this new decade. Our goal is stronger leadership to further strengthen a great association.

As we begin turning our attention to what IECA is to become, please e-mail, blog, text, and communicate in other ways to share your thoughts. Complete the survey, in the coming days (check your e-mail for the link), and make a pledge to commit yourself to IECA as a volunteer or active participant.

by Mark Sklarow, Executive Director, IECA

Yesterday I had the opportunity to attend an “Executive Forum” of two dozen association CEOs.  While it was a diverse collection based on both size and professional representation, education groups dominated.Being invited to participate provided me with a wonderful opportunity to speak with leaders of groups with whom we share an interest in education and adolescents. Among others, I had the opportunity to discuss possible collaboration with the executive director of the National Association for Gifted Children and began a dialogue with the CEO of the National Association of School Psychologists, among others.  A hat tip to Marriott for sponsoring the gathering.

Among other things I learned during the day, I was most excited by how far in front of other groups we have been in embracing social media. This blog, our Facebook page, our formal training during conferences and our 1:1 tutorials put us well ahead of other groups who are just now moving into this area or who are ensnared in Board policy debates. Diane Geller (president of the Independent Educational Consultants Association) recently noted that IECA’s successes have come in part because of our nimbleness and agility.

Throughout the day we explored topics ranging from legal changes, cost-saving moves and revenue generation. However, it was the presentation on social media that seemed to engage the attendees the most.

I learned that in the association world, at least 94% of members who join in social media, do so as “lurkers.”  They may read or casually observe, but they do so without actively participating. Here too, IECA has broken the mold as hundreds of our members have created their own Facebook professional pages, written for our blog, or posted comments. Nationally, fewer than 5% of organization members get so involved. My goal is to increase that by 5-10 times the participation rate…particularly as we look for new opportunities for our affinity groups, committees, an IECA wiki and more.

As I mentioned at the membership breakfast in Charlotte last month, we do not expect everyone in IECA to follow and participate in every avenue we’ve created. Rather, our goal is to create opportunities so that every member is able to find the one or two communication tools that works best for their needs and interests.

Of course as CEOs, we also explored the new legal world that social media has created and we will need to look at regulations to ensure we meet federal laws, including anti-trust legislation.

I look forward to continued discussions with the other educational groups with whom I spent the day. Opportunities for webinars, educational sharing, and more are to be explored in the coming weeks. I hope that one benefit of IECA membership is our ability to interact with the educational organizations headquartered here in the DC area and around the country.

by Mark Sklarow, Executive Director, IECA, from the National Conference in NC

Here we are on the eve of the 2009 Fall Conference. Even before we officially open the gathering at 1:00 pm on Wednesday, we will have completed visits to more than 15 campuses by over 140 consultants, 130 attendees will have taken part in pre-conference seminars on financial aid, LD assessments, and customer service. About 60 participants will have joined in the first-ever IECA speed meetings and several groups, including Strategic Planning, Executive Board and the AICEP Board will have met.

Sound like a lot, considering the conference will not have been officially opened? Well, there’s more: 35 vendors will have been engaging arrivals in “Conference Central”;  Our IECA team will be providing information on a number of new member services and offering one-to-one assistance with social media;  AdmissionsQuest, in coordination with IECA, will have already begun its webcasting, blogging, tweeting, and more. All this after the staff prepared for months, and created what became more than 100 cases (!) of materials to be used in the days to come.

And how about more—all still in pre-conference mode! Some 140 IECA members will have attended an early arrivals dinner at Johnson & Wales University. There, all aspects of the program, from menu design, to food prep, to serving, to demonstration were created by culinary students. Other events, hosted by our Outreach Committee, invited very early arrivals to gather together for meals.

If that sounds exhausting consider that once we open the conference, more than 115 speakers and presenters will take part, including some international leaders in education theory. There will be 275 colleges and schools represented in our Thursday fair and another 215 programs for adolescents in our Friday Swap. New affinity groups representing tech-savvy members and international consultants will join our ever-expanding pool of meetings, gatherings and events.

Well over 1,100 attendees will take part in the conference and we hope each leaves with a personal sense that it was of great value to them. Putting on such a conference takes enormous effort, starting with our North and South Carolina members who served on the local host committee, our Board and Committee leaders who jumped in to help plan and execute, the consultants and schools who decided to take a chance on the Speeds Meetings or showcases, and the hundreds who signed up to be part of our first end-of-conference Master Class.

Yet much of the effort falls on the IECA staff. Most national organizations would have a staff of 4 – 8 working exclusively on such a conference. For us, it’s everyone in every department joining in to make it work. IECA has the best staff of any small association in the country. They work together to accomplish far more than organizations three or four times the size. Those in NC this week will see what they’ve accomplished. Be sure to thank them!

Have a great conference!