by Mark Sklarow, IECA Executive Director

A new study, part of the GoodWork Project Report Series from the Harvard Graduate School of Education, cast an eye to ‘the commercialization of the college application process and the rise of the for-profit educational consultant.’  The report, authored by Alexis Brooke Redding, was released late last week.  Redding sought to discover the impact of the growing field of educational consulting and what is being done to regulate and promote “good work” in the field.

Redding first documented the rise—and reasons behind it—of the use of independent educational consultants (IECs), noting the increased level of frenzy seen in college admissions today, the shift to aggressive marketing techniques among colleges and subsequent ‘consumerist view’ in admissions offices of the process, as well as the growing student-to-counselor ratios in school districts across the United States. Additionally, the report notes that with the process for applying to college changing so dramatically over the last 20 years, even parents who attended colleges feel ill-equipped to advise their children today.

Along with growth, the report examines the role IECs play in the process. It quotes Tim Lee, stating that the field of educational consulting, led by IECA, is focused on helping students find the “best fit” schools.  This underscores my belief that it was IECA members who first introduced “good match or fit” into the college admission vernacular. The author concurs that the role of IECs is to use “their ability to draw upon their broad base of knowledge to help students explore the range of options.” Notes Redding, there is a “professional mantra that the goal is for a counselor to use his or her expertise to facilitate the process so that the student can get into schools based on merit and fit.”

The author cites evidence of the growth in consultant use and cites independent research that today “22% of all freshmen at private, four-year colleges [in 2006] have used IECs.”  This enforces the results of other independent research this past year that found that 26% of high achieving seniors used an educational consultant in their college search or application process. Redding concludes that “IECs are becoming an integral part of the revised admissions process.”

The author notes that the field needs three bases in order to gain recognition as a true profession: knowledge, skill and an underlying ethical framework.  She raises a concern about those who do not attain the knowledge or adhere to such published ethical guidelines.  She also raises red flags about those not choosing to join professional organizations that both examine qualifications, provide education and training, and require adherence to ethical precepts.  In this regard, the report cites IECA frequently, noting our Standards of Excellence as well as our Principles of Good Practice.  More than just ethics, competence and experience are noted:

“The standards for acceptance into NACAC and IECA highlight the importance of experience and expertise.  For example, in order to become a Professional Member of IECA, one has to have a master’s degree in a related field, 3+ years of experience, a record of service to more than 50 students, a minimum of 50 campus visits, and three professional references.”  The report indicates that parents have a responsibility to ensure that the consultant they use rises to this level of knowledge and ethical behavior and suggests such requirements be demanded of all practitioners.

Other professionals in the field also saw our leadership.  The report quotes Dr. William Fitzsimmons, Dean of Admissions at Harvard: “the field is ‘a little bit like the Wild West’ in which IECA ‘is doing the best it can’ to deal with the ‘set of cottage industries that have developed.’”  He also saw that “in some cases, the use of an independent is highly appropriate.”

The report also praised IECA by noting my own statement that IECA is committed to serving all students, whether they can afford consultants or not. Says Redding “A visit to the IECA website supports his [Sklarow's] statement.  They have a link for parents and students with downloads…” Moreover she notes IECA “publications highlight the importance of professional memberships, experience, and transparency in pricing… By following these guidelines, families would have excellent resources to aid them in finding a qualified counselor and would be better able to protect themselves from being taken advantage of by unscrupulous practitioners.” Finally she notes “IECA members have been vetted during the membership application process, thus assuring that they have met their standards.”

When one interviewee was asked about the benefits of her professional affiliations she noted: “assurance to clients that we follow the principles of good practice for both NACAC and IECA; constant professional development; networking opportunities with my colleagues; opportunities to both attend and participate in conferences…”  In this regard, the report qutoes me saying “ANYONE can PROMISE that they work ethically.  By joining [IECA] you say to the public: I’m being watched: if I violate those ethical guidelines, someone will step in and act… That’s how you know that I am honest, competent, and well qualified.”  David Hawkins, Vice President of NACAC noted, “only members of either of our organizations [NACAC and IECA] are subject to our rules.

Bottom Line:  The author calls independent educational consulting an “aspiring profession.”  While extolling the work that IECA has done to advance the field, it is clear that she believes that today only those who choose to professionally affiliate have agreed to be ‘vetted’ and be held to high ethical standards.  The field will achieve greater status when the vast majority of those practicing agree to meet these or similar standards.

This report mirrors the view endorsed by the IECA executive board that IECA must grow to represent the vast majority of those qualified, ethical consultants in the field.  As I have said before, just as every good doctor believes he or she must join the AMA and every ethical lawyer must join the American Bar Association, so too should every qualified, ethical consultant join IECA.  As I read it, the report affirms this mission.

• share:
• Bookmark on Delicious
• Digg this post
• Recommend on Facebook
• Share on Linkedin
• share via Reddit
• Share with Stumblers
• Tweet about it
• Subscribe to the comments on this post
• Tell a friend
• Print for later
• Bookmark in Browser

by Mark Sklarow, IECA Executive Director

The Executive Committee of the IECA Board of Directors met Monday and Tuesday this week to examine current issues and ensure the Association’s future is on track, incorporating member feedback and planning for upcoming meetings of the Board of Directors.  While the officers examined numerous topics (e.g., conference changes, affinity groups, ethics, and relationships with affiliated organizations) most discussions led back to three central themes of communication, education, and IECA’s role as the preeminent organization for educational advising in the world.

Given that IECA is the leading professional association for educational consultants, the Executive Committee emphasized a three-year goal of membership growth to include the vast majority of all competent, ethical, knowledgeable, qualified consultants.  The effort revolves around the simple belief that just as the nation’s leading doctors join the AMA and leading psychologists join the APA, the nation’s (and world’s) leading educational consultants should be members of IECA. The result, while ensuring some growth, will guarantee greater awareness by the general public, general acceptance by admission directors, and partnership with leading educational organizations.

Such an effort will challenge IECA to act decisively to ensure effective communication.  This includes communication among our members, communication between the association’s national staff and the membership, as well as communication between our members and the admission and broader educational communities.

IECA has made a commitment to maintain publishing: brochures, fliers, directory and Insights.  While other groups have abandoned ‘hard copies’ we believe such printed material gives us an unequaled presence.  At the same time, our web site is updated regularly and will continue to be renewed. When families search for an educational consultant, we are committed to ensuring that IECA emerges at the top of that search.   Our social media and new media efforts are well ahead of most other associations with thousands now connecting to us through Facebook, LinkedIn, our blog, the TalkList and other efforts.  Increasingly these new communication tools will connect members with each other and with the general public.

The growing importance of our committees, of affinity groups (like the two newest groups for consultants with small children and consultants in dual roles and the coming group for BestNotes users), and newly developing regional groups are all part of the emphasis on communication.  They are also an important part of education, the last piece of our trifecta.

Members in recent surveys have indicated a desire for more educational opportunities.  Having just completed our Summer Training Institute, I know that no organization anywhere does a better job of educating consultants.  Our training is unequaled.  Now we will be looking at new training opportunities, for those just starting out, as well as for those in the process of growing their practices or adding new specialties, as well as for those more senior and experienced members looking to keep up with new technologies and changes in the world of admissions and adolescents.  This is also likely to include a new, online ethics course that all new members of IECA will need to complete during the months following their acceptance to the organization.

A central aspect of IECA’s role is our deep belief that the profession–and students–are best served by our members’ commitment to sharing: through mentoring, presenting at conferences, teaching at the STI and other workshops and seminars.  Sharing is central to our mission.

The fundamental message of the Executive Committee’s work is that IECA intends to be the leader in the field by providing exceptional service and educational opportunities to our members, and by expanding awareness of the profession and recognition of IECA from coast-to-coast and increasingly, around the world.

• share:
• Bookmark on Delicious
• Digg this post
• Recommend on Facebook
• Share on Linkedin
• share via Reddit
• Share with Stumblers
• Tweet about it
• Subscribe to the comments on this post
• Tell a friend
• Print for later
• Bookmark in Browser

by Mark Sklarow, Executive Director, Independent Educational Consultants Association

(Part 2 of 2)

Yesterday we published the results of  the specific suggestions we received for making the conference more valuable to IECA members, schools, and programs that work in the area of emotional and behavioral needs. With the results we noted the numerous changes we are making to the conference schedule to ensure more interaction between consultants and programs and between programs and traditional schools. As part of the same survey we concluded with an open-ended request for comments, thoughts, or questions about the conference schedule. We read hundreds of such remarks. Eleven suggestions/comments seemed to come up often enough that we wanted to respond. In doing so we note that we have provided honest, direct answers which do not necessarily satisfy everyone’s concerns.

1.  Can you require IECA Members to attend the Swap? We do encourage them strongly and perhaps we need to do more. But remember, not all consultants do special needs, so some do not attend the Swap, just as some consultants who do ONLY special needs do not attend the School & College Fair.

2. Can you schedule more interactive and point/counterpoint sessions like we had in Charlotte? We agree, please suggest topics!

3.  Can’t we have more conferences in the West? We do need to pay more attention to conference cities. We have Dallas, TX scheduled for 2011 and San Diego, CA scheduled for 2013.

4. Consider holding one conference a year just for schools and colleges, and the other just for special needs. We’ll have the Strategic Planning task Force look into this idea. One fear is that one of those may get many more participants leaving programs or schools very frustrated. It also hurts the effort requested above for more interaction between therapeutic programs and traditional schools. Finally it also raises concerns that we create a fissure between specialties among consultants.

5. Can you offer CEUs for MSWs and psychologists? We’ll look into doing that. If we can, we will.

6.  Why do special needs programs pay for a full week, but only get to attend for a few days? Why don’t we get to attend as much as schools or colleges? This is a misperception that I would like to correct once and for all. Traditional schools, colleges, therapeutic schools and programs all pay the same fee, and all have the same amount of time at the conference. Schools and colleges attend from Wednesday mid-day to Thursday afternoon. Therapeutic programs have attended from Friday morning to Saturday mid-day. When therapeutic programs requested more interaction with traditional school representatives a few years ago, we began allowing school reps to visit the Therapeutic Information Swap one hour prior to its opening. (And based on the change we announced on  this blog yesterday, you will now be attending 2+ days.)  Only consultants attend for the entire 3-1/2 days of the conference. IECA member consultants pay less, as their dues cover a portion of the conference. Everyone is treated as fairly as possible. The conference fee is comparable to other conferences, and unlike some others we do not charge extra for tables at the Swap or Fair.

7.  Have you considered holding one national and several regional conferences each year? The Strategic Planning Task Force, a regional group task force, and the Board of Directors are looking into these issues right now.

8.  Why is the Therapeutic program always at the end? Why not alternate so that every other conference the Therapeutic days are at the beginning? What looks like an obvious possibility is simply not feasible. More than 100 educational consultants participate in college campus visits prior to the start of the conference. Typically this involves 7 – 8 colleges over three days. Others visit 3 – 5 boarding schools. Members consider these visits a central part of their conference experience. When therapeutic schools and programs exist near the conference city, they are typically spread out, allowing one or two such visits. In any case these visits must occur on a weekday. If the college part of the program was set later in the week, Friday and Saturday, it could then take consultants out of the conference hotel on the days that therapeutic programs are available. Remember that 80% of those doing therapeutic placements also do schools or colleges, so the chances of consultants opting for tours over the Swap are unacceptable. A secondary reason is that we commit to certain hotel room pick up (booked rooms per night) years in advance, and we are required to pay for unused rooms. When attendees are unsure of the schedule (due to constant shifts) they tend to book the whole week, only to cancel rooms at the last minute. Such last minute cancellations, which marked our earlier events prior to the format change in 2007, run into hundreds of rooms with penalty fees over $100,000. So while we can’t ‘flip’ the days, we try to do everything we can to meet all attendees needs.

9.  Can you increase the participation of educational consultants? The numbers seemed low in Toronto. It didn’t just seem that way as the number of attending consultants was low. Some attendees LOVED it and said it made for quality discussions. Others felt frustrated. Don’t worry though: no more Canada meetings for a long time. As someone else pointed out in their survey: remember that some of what we all are seeing is the impact of the terrible economy, not necessarily ongoing concerns.

10.  Can we have more clinical sessions? This ties in with a concern we heard from consultants: Programs used to send a therapist or programming person. Today, most send marketing and admission reps. Consultants would prefer hearing from those who work directly with students. The more such attendees we have, the more clinically-based presentations we can offer. (And the happier consultants will be!)

11. Finally: Can’t you do something to allow for more networking during the conference? Conference Central has proved to be a great addition. In Ohio, thanks to your suggestions, we will be expanding the time for breaks to promote more networking. We think you’ll notice the difference.

Colleagues, I hope the information shared over the last two days demonstrates our commitment to keeping a dialogue going toward making all of your interactions with IECA and our members positive, valuable, and cost effective. As you can see, wherever possible we effected change immediately with most suggestions being implemented this fall in November. We’ll be in touch soon after to see whether you noticed the differences.

The 2010 IECA Fall Conference is in Cincinnati, November 4 – 6. Registration will open the first week of August and all information will be available on our Web site. We hope to see you there!

• share:
• Bookmark on Delicious
• Digg this post
• Recommend on Facebook
• Share on Linkedin
• share via Reddit
• Share with Stumblers
• Tweet about it
• Subscribe to the comments on this post
• Tell a friend
• Print for later
• Bookmark in Browser

by Mark Sklarow, Executive Director, Independent Educational Consultants Association

(Part 1 of 2)

Last month we invited special needs consultants, as well as representatives of wilderness and emotional growth schools (more than 1,000 professionals), to provide us with feedback on a number of ideas about ways to make the IECA conferences more meaningful and valuable to those working with troubled teens. Hundreds responded and we are grateful for the honest feedback. We promised to reply, and here are the survey results along with an explanation of what we will do, might do in the future, and won’t do!

Tomorrow we will post the 11 most common questions or suggestions that we received in the open feedback section of the questionnaire.

[1] One suggestion was to extend the Traditional Boarding School and College Fair by an hour on Thursday morning, and allow special needs program representatives to join consultants for the final hour to allow for school-to-program networking. Of those expressing an opinion on this issue, 85% of respondents were in favor.

Our Response: We have extended the Fair by 45 minutes (the most we could find) in Ohio this fall, and all special needs program representatives will be invited in for the final hour.

[2] The next proposal was to change to an expo format: programs would each get a 10×10 booth to staff for three full days with consultants choosing when they wish to go to the expo hall instead of educational programming. Of those responding, 28% were in favor.

Our Response: We have tabled this proposal and will not move toward a large exposition hall.

[3] We asked you to consider a change that would ensure a period of overlap when all conference attendees—schools, colleges, special needs programs, and consultants—would all be in attendance at the same time. Of those giving us an opinion on this topic 93% were in favor.

Our Response: Much of the Ohio program was already created, but we were able to rework it. After the final hour of Thursday morning’s School & College Fair there will be breakouts and a lunch with a wonderful speaker, for all attendees. There will also be opportunities while everyone is in attendance for networking in Conference Central.

[4] We asked how you felt about the desire of IECA members to have some educational sessions just for consultants, allowing them opportunities for free discussion on topics of particular interest to them. Of those responding 86% (and more than 95% of IECA members) were in favor.

Our Response: We will implement this change. This will mean more breakout times for special needs representatives, but that one or two at each time period will be designated for educational consultants only.

[5] We asked about bringing back the Saturday morning “Program Showcases” (short presentations by programs) from time to time. Of those with an opinion, 72% were in favor.

Our Response: We will hold two showcases on Saturday morning in Ohio, allowing up to 30 programs to offer brief presentations. There will be no cost to programs to be included, although there will be limited number of spots available.

[6] We asked about the proposal we’ve heard from some to eliminate the Information Swap completely and let networking occur more naturally. Just 23% were in favor of this option.

Our response: We won’t go there!

[7] We asked about the Master Class that has been featured with a nationally known expert offering an intense three-hour session. The responses:

24% wanted to keep them as they are
21% wanted to keep them, but shorten them a bit
23% wanted to eliminate them
12% wanted us to switch to something more interactive
20% wanted to eliminate all Saturday programming

Our Response: Clearly opinion is all over the place, although most IECA members wanted to keep the Master Class concept either in its present form or shorter. In Ohio we have arranged for one of the nation’s top experts on bipolar disorders. The session will be two hours (rather than three), in part to ensure time for the Program Showcases.

[8] We asked about shifting to one conference a year rather than two. Of those with an opinion, 56% were in favor.

Our Response: This question impacts more than just the therapeutic community, and so we need the opinion not just of the Special Needs schools and consultants but the college, traditional boarding schools, vendors, gap year, consultants, etc. All results will go to the Board, as this represents a policy decision. The Board will see your opinion.

Bottom line, we are working actively to incorporate as many ideas as we can, within the structure of existing contracts. We appreciate all those who responded and offered their opinion. Tomorrow we’ll respond to the questions that came up most: frequency, location, daily schedule of conferences, and much more.

• share:
• Bookmark on Delicious
• Digg this post
• Recommend on Facebook
• Share on Linkedin
• share via Reddit
• Share with Stumblers
• Tweet about it
• Subscribe to the comments on this post
• Tell a friend
• Print for later
• Bookmark in Browser

by Mark H. Sklarow, Executive Director, IECA

It has been a year since the Independent Educational Consultants Association announced a new initiative to allow members with shared interests to form “Affinity Groups” and in that year many such groups have taken off. Consultants that do international placements and those specializing in graduate school are forming Affinity Groups with the former meeting via Skype and the latter just getting underway.

Other Affinity Groups already meeting deal with technology (myCCA and Naviance users), shared concerns (therapeutic support for families with limited resources: ‘Under the Radar’; and GLBT issues: “Over the Rainbow’; or most experienced members: ‘Mad Hatters’). Additionally, consultants looking to meet regionally for sharing or education have begun forming groups as well, like the New Jersey Consultants Affinity Group.

Such regional groups provide a wonderful opportunity for members to work cooperatively in a community and I’m excited by the potential. We have been approached by a number of colleges, schools, and programs that would like to increase their opportunities to connect with IECA members as they travel across the country. We hosted such a meeting for DC-area consultants at the IECA office many weeks back and I was approached by a group of college regional representatives while attending a regional ACAC who want to add regular visits with groups of consultants as they travel throughout the East Coast.

I suspect we’ll soon hear from other organizations, from SSAT to ACT to Best Notes, who would welcome opportunities to meet with members when their representatives visit a community.

Affinity Groups serve to benefit members in a number of ways. As IECA’s membership grows, such groups permit members to meet in smaller, collegial groups, maintaining the sense of community that we all appreciate. Affinity Groups may also be able to advise IECA about educational topics, potential speakers, and new initiatives.

Meeting last month, the IECA Board of Directors voted to establish a Task Force to examine the legal, financial, and governance issue surrounding the expansion of Affinity Groups. As we await their advice, we continue to expand. We invite every member to join an Affinity Group or start their own regional ‘study group.’ The potential to assist members in learning and sharing is enormous and it aids in our outreach to the educational community.

If you wish to start a group, contact IECA Member Services Manager Janice Berger at janice@IECAonline.com. More  information on IECA’s Affinity Groups is available to download from the IECA Web site.

• share:
• Bookmark on Delicious
• Digg this post
• Recommend on Facebook
• Share on Linkedin
• share via Reddit
• Share with Stumblers
• Tweet about it
• Subscribe to the comments on this post
• Tell a friend
• Print for later
• Bookmark in Browser

by Mark Sklarow, Executive Director, Independent Educational Consultants Association

Early this morning I received the draft of the Strategic Plan meant to carry IECA through 2015. The Task Force charged with writing the plan, chaired by Mary Jane Freeman of North Carolina, began its work about 16 months ago by reviewing the implementation of our previous plan. They discovered that the 2005-2010 plan truly served as the guiding document for both the Board and staff. In their report card they found that of the scores of goals and objectives listed, virtually all had been either “completely” or “substantially” implemented. Such adherence to the plan is what propelled IECA dramatically forward during those five years.

One of the lessons for the membership is that such plans matter. That is, when the Association adopts a path to follow it is a genuine outline of where IECA will go. Now, with the new plan we have a clear idea of what the Association should look like in 2015, and it is an exciting future. And lest anyone think that IECA plans to sit back and enjoy our successes, the new plan, submitted to the Board for review and approval, lists 71 new goals, objectives, and implementation strategies.

While the plan will soon be available for all members to review, here are some of the major goals and what they would mean for IECA and its members by 2015:

1. We seek to ensure that the public identifies IECA as the foremost association of educational consultants. This means that IECA will undertake serious efforts, including the commitment to resources to become better known to the general public so that families immediately look to see a consultant’s IECA affiliation as evidence of competence, skill, and ethical bearing. This goal includes working to make the IECA Web site is the preferred source of admissions and placement resources.

2. Assert our goal that while no unqualified consultant should ever be allowed to join the Association, that all serious, professional and qualified consultants sense an obligation to join IECA as evidence of achieving professional stature. As part of this goal, the plan calls for an expansion of outreach, mentoring, networking, workshops, and the expansion of our new initiative to develop regional consulting groups.

3. Assist members in maintaining profitable, professional and state-of-the-art practices. Our goal is to not only become better known in the public and continue to drive potential clients to our members, but also to assist members in finding new efficiencies to reduce office costs in time and money, and to help sort through new technological developments.

4. Provide IECA members with tools and opportunities for professional growth and promotion of ethical practices. This includes new efforts at promoting the transition from associate to professional status, continued training efforts through our partnerships with NACAC and others, and introduce new educational opportunities through regional and online offerings.

5. Provide paths for leadership within the Association. IECA has been blessed with staggering numbers of members who volunteer: to serve on committees, to assist at conferences, who volunteer with special events. The plan calls for greater effort to ensure opportunities for all who wish to become leaders in the organization to find the path available to them.

6. Finally, the plan calls for whatever by-laws changes are necessary and whatever staffing changes are required to meet the demands of the Association’s growth and new initiatives. In part the plan recognizes that new program initiatives spurred by active committees, affinity and regional groups will lead to increased demands for staff support.

The picture painted by the strategic initiatives is clear: in 2015 IECA will have asserted its leadership and well-earned reputation of its members through increased public awareness and increased outreach to our professional colleagues. We will be a proactive organization: adding programs, tours, workshops, and national and regional programming, to ensure our members have whatever resources they need to succeed and lead. We have exciting days ahead!

The Strategic Planning Committee members are: Mary Jane Freeman (NC), chair, Nancy Cadwallader (LA), Pearl Glassman (NY), Charotte Klaar (MD), Audrey Ludemann (CT), Bari Norman (FL), with Diane Geller (CA), IECA President

• share:
• Bookmark on Delicious
• Digg this post
• Recommend on Facebook
• Share on Linkedin
• share via Reddit
• Share with Stumblers
• Tweet about it
• Subscribe to the comments on this post
• Tell a friend
• Print for later
• Bookmark in Browser

by Mark H. Sklarow, Executive Director, IECA

From the NATSAP Conference in San Diego

On Thursday morning we received a briefing by NATSAP’s government relations representative, Kristina Pisanelli. She both provided an update on the Miller bill as well as set the scene for the legislative landscape in DC.

Back in 2007 when the Miller bill was proposed, it contained a number of provisions that would have effectively closed therapeutic schools and programs. The most onerous provision would require programs to meet not only the laws of the state where they were located, but also all applicable laws for all the states from which current students permanently reside. This would have meant, for example that a program in Idaho might have to meet the laws of 32 individual states—a list that could change weekly.

That bill died with the 110th Congress. In January a new bill was introduced in the House and quickly passed the Education Committee and the House. THIS new version of the bill was greatly influenced by NATSAP’s legislative work, including the editing out of the provision noted above. Aspects of the new legislation are far more acceptable to NATSAP schools and programs, although it still creates a new government oversight that duplicates efforts already done by other agencies and in many states. It was this new version that was the subject of a debate at the IECA conference last fall.

NATSAP’s effort will now shift to the Senate, where no regulatory bill has yet to be introduced, although Senator Orrin Hatch has introduced an alternate bill. Hatch’s bill would create federal minimum guidelines but would leave the development of specific regulations and enforcement to the states rather than create a new level of federal bureaucracy. This is the approach that is supported by NATSAP. With the death of Senator Edward Kennedy, the newly installed chair of the Senate Committee on Health, Education, Labor, and Pensions is Tom Harkin of Iowa. A new bill would have to make it through Harkin’s committee and be approved by the Senate and reconciled with the House bill within a year.

Given the current legislative agenda: jobs, the economy, health care, terrorism, education, and more that were articulated during President Obama’s State of the Union address, it is unclear if the Senate will be able to tackle the issue of regulating therapeutic programs in this Congress.

It is also worth noting that with President Obama calling for a freeze in discretionary domestic spending, it may be less likely that the government would create a new bureaucracy as called for in the House version.

Prior to the start of this session, I had breakfast with a number of the members of IECA’s Special Needs Committee and we brainstormed the possibility of new PR initiatives. I look forward to sharing these after the matter has made its way through the committee and the IECA board.

• share:
• Bookmark on Delicious
• Digg this post
• Recommend on Facebook
• Share on Linkedin
• share via Reddit
• Share with Stumblers
• Tweet about it
• Subscribe to the comments on this post
• Tell a friend
• Print for later
• Bookmark in Browser

by Mark Sklarow, Executive Director, IECA

Based on a request brought by the IECA Special Needs Committee, the Board of Directors met via teleconference last week. Knowing that members overwhelmingly view the TalkList as a valuable benefit (based on the January 2010 member survey), the effort focused on ways to make the TalkList both more valuable but also ensure that several current concerns are addressed.

Concerns focused on just a few specific area: (1) the tendency of some to reveal too much information in  a case study such that client confidentiality could be compromised; (2) the tendency of some to present so little background as to call in to question whether the person making the post is qualified or ‘did their homework’ before asking for assistance; (3) the actions of some in forwarding TalkList postings to individuals outside of IECA (often in schools or programs), a clear violation of the rules that members agree to support.

Board consensus was that the regulations established should be shared with members more frequently. It was felt that often members sign the TalkList agreement but forget expectations, like proper titles. There was discussion about online training that would review what constitutes a good case study posting: one that provides sufficient information but no identifying characteristics, and demonstrates the research done by the consultant prior to the post. It was also felt that members need to be reminded that it is unacceptable to forward postings outside the membership and that doing so is basis for being removed from the TalkList.

There was discussion about the possibility of creating a TalkList mentor group. Their role would be to assist those trying to frame a posting or to contact those who post something considered improper to explain why and provide assistance in changing to a more valuable post.

Many on the Board felt that there were more significant problems of members venturing into advising beyond their expertise. This was judged to be an issue beyond just the TalkList and will be addressed separately.

The Board will continue this work and create a series of proposals. You may share your thoughts in the comments section below this blog, or send your comments to IECA board president Diane Geller at dianegeller@gmail.com or to me at msklarow@iecaonline.com.

• share:
• Bookmark on Delicious
• Digg this post
• Recommend on Facebook
• Share on Linkedin
• share via Reddit
• Share with Stumblers
• Tweet about it
• Subscribe to the comments on this post
• Tell a friend
• Print for later
• Bookmark in Browser

by Mark Sklarow, Executive Director, IECA

“The pace of change in programming within your association must be commensurate with the pace of change in your member’s world.”

This little bit of truth was but one of hundreds of things that IECA President-elect Dodge Johnson and I heard over the last two days. We were attending a symposium for chief elected officers and chief staff officers run by the American Society of Association Executives. Of course the above bit of knowledge comes with further awareness that we live in an era of unprecedented and unpredictable change. Does any IECA member really know what will be the major challenges facing them in their own practice in their own community in the fall of 2013? Yet somehow, we are told, the association must be preparing now for that unknowable reality. The job of officers and staff is to prepare our members for what the future holds and to be sure that we become a significant resource to help our members thrive in whatever challenge arises.

While the times may change and the daily realities of consulting work may change, the basic premise of what makes an association important to its members does not. Associations are about three things: (1) Community (2) Connections (3) Communication. Our commitment has always been for IECA to be the premiere community, widely recognized and respected as bringing together the leaders in the field to share experiences, knowledge, and to understand the changes taking place in admissions, education, and adolescent health. We are well aware that communities of consultants are easier than ever to create: organizations can start up, or gather online, but what IECA guarantees is that those who choose to join in OUR community are also well screened for competence, ethics, and value a commitment to the success of young people.

Over the last year we have tackled the last in that alliterative series—Communication—in new and exciting ways. This blog and social networking have enabled us to assist our members in this new frontier of possibilities. At the same time, we continue to print our newsletter and brochures. We have expanded opportunities for face-to-face networking through our Speed Meetings, and our College Fairs are larger than ever. It is this very diversity—allowing members to share and communicate in varied formats—that demonstrates our great success.

One of the first items shared with our training group was the unique nature of associations, where the primary consumers, owners, and workforce are all the same: the members. Members are indeed the leaders, filling all Board positions. They also serve as the volunteers that steer our committees, outreach to allied professionals, and help spread the word. And unique among all business systems, these same members are the primary consumers: paying dues, paying conference fees, and attending workshops and campus tours.

Of course we were also cautioned not to allow a situation develop in which members feel they are there to be “sold to” rather than “served.” I took this as a great caution and was reminded of the feedback we heard from many, including the Schools Committee to balance IECA’s fiscal needs with our commitment to serving members. It is a message we heard and to which we will respond.

Over the course of our two days, we were asked to identify one “mega” strategic issue that we expect IECA will confront in the coming years. Rather than pull one out of the blue, Dodge and I were able to access the results (so far) of our ongoing member survey of strategic initiatives. There we found our answer. Members overwhelmingly have identified our mega issue: expanding public awareness and hiring of educational consultants in their educational search, with an effort to ensure that IECA members are seen as the “gold standard” in the profession. It is this overriding member concern that will be front and center as IECA looks at what we need to do to ensure our members are prepared to confront the changes that are coming, as they pursue what the field will be like for them personally in the fall of 2013 and beyond.

• share:
• Bookmark on Delicious
• Digg this post
• Recommend on Facebook
• Share on Linkedin
• share via Reddit
• Share with Stumblers
• Tweet about it
• Subscribe to the comments on this post
• Tell a friend
• Print for later
• Bookmark in Browser

by Mark Sklarow, Executive Director, IECA

I admit to being a person who is rarely satisfied with the way things are. I believe in the need to change and that includes both personal change and actions to ensure that the Independent Educational Consultants Association continues to move forward, developing new approaches, new programs and new initiatives so that we are always meeting member needs. Allow me to illustrate using just one example. Following an IECA Summer Training Institute in Claremont, California, I sat down with Sue DePra and Steve Antonoff to review the participant evaluations. They were off the charts with virtually every attendee giving the Summer Institute nearly perfect scores, and comments from most attendees that it was among the best training sessions they had ever attended. The three of us then spent the next two hours re-writing the curriculum, developing new interactive elements, implementing ‘labs’ and strengthening the program further. The result was taking a great training program and making it remarkable.

Now as I reflect back on 2009, I feel great about the excellent work of staff, Board and committee leadership, and volunteer members who combined to make it a great year. We advanced dramatically in our efforts to use social networking to promote IECA and the profession, and to improve communications. We initiated new program in learning disabilities and adopted our new Standards of Excellence. We implemented significant changes during our conference: from Speed Meetings to Conference Central and from point/counterpoint sessions to master classes. Participation among colleges has never been higher, and despite the economic downturn our membership is up, conference participation is up, and our training workshops were larger than ever.

But as I look ahead, I know what I want to achieve in the coming year for IECA and for my own work as Executive Director: to take IECA from a great organization to a remarkable one. Looking at the success of America’s most lauded associations, I hope we use their example to become an exceptional force for our members. To become ‘remarkable,’ I think Board, staff and volunteers need to meet these expectations:

• Member Service—we exist as an association for one reason: to meet the needs of our membership. That commitment to member service should always be the top priority.

• Align all services, conferences, and activities with IECA’s mission. That mission, unchanged in 30 years, is to help professional consultants to serve the interests of students and families in their educational decision-making.

• Seek feedback and input from members and our related constituencies. In the next several weeks, members will be asked to complete a strategic planning survey and a survey from the Education & Training Committee. These will set our priorities over the next several years. We have now begun to involve schools, colleges, and programs in conference planning and regularly seek their advice on programming.

• Be willing to fail. As we look to be innovative, creative, and dynamic, we must be willing to accept that success require risk-taking and that means we will fail from time to time. Such failure is inevitable and will lead to new successes.

• A nimble, flexible, national office that is able to meet changes in the marketplace and ensure that such changes are quickly and capably brought to our members to help them succeed in their own work.

• Building alliances with not-for-profit and for-profit companies, institutions, and organizations that will help us further our mission and better serve clients and students.

I look forward to hearing ideas from our members, colleagues, and families on how we can best serve each to make 2010 and IECA remarkable in the year ahead. Join us in this effort: volunteer, get involved in committees, affinity groups, or other efforts, and above all, offer your ideas on what IECA should be doing.

• share:
• Bookmark on Delicious
• Digg this post
• Recommend on Facebook
• Share on Linkedin
• share via Reddit
• Share with Stumblers
• Tweet about it
• Subscribe to the comments on this post
• Tell a friend
• Print for later
• Bookmark in Browser