by Mark H. Sklarow, Executive Director, IECA

Yesterday, I was able to spend several hours in Los Angeles with some of IECA’s local members. In all, 27 members took part in our gathering—a wonderful number by any standard, but almost remarkable in the short notice we provided. More remarkable still is that they gathered not to hear an expert on educational testing or a panel of admission directors, but rather to hear me talk about the state of the educational consulting profession, trends as I see them, and then to share their questions, thoughts, and hopes for the field and the association.

Most in the room were surprised to learn of two major, critical studies announced in the last year that readers of this blog may recall: a major survey demonstrated that 26% of high achieving students use educational consultants in their college search; and the second was the recently released study by Harvard on what they called the “aspiring profession” of educational consulting that identified IECA’s leadership over and over again. That so few of our members knew of these studies (let alone their potential significance) was a reminder that we must rely on traditional forms of communication as well as new media.

More importantly was the genuine enthusiasm in the room about the importance of these studies and ideas for ensuring that the college community understands the significant and important role IECA plays. Many seemed ready to assist in our outreach efforts.

Of course we also discussed the ups and downs of boarding school and therapeutic program advising and how the economic downturn has had a major impact, particularly on the latter. I shared my view that the days when nearly 100% of students in special needs programs came from IECA client referrals were likely gone but, like boarding schools, programs will discover that consultant referrals may be the difference between a program being 2/3 full or completely full (perhaps the difference between a program closing its doors, or not). More significantly, many programs freely admit that the students sent by consultants (as opposed to the Web) are a better match for their program.

I was rightly asked if we made any changes to the conference program based on the survey of consultants and program reps. When I mentioned many of the changes were implemented (we accepted all recommendations but one), there was genuine satisfaction that IECA was responding to attendees. I also noted one frustration from members that we’d like to help change. In recent years special needs programs have been sending MARKETING representatives to conferences. Overwhelmingly IECA members tell us they want counselors and therapists to attend, rather than marketers.

I was asked about the movie “In 500 Words.” We not only plan to show the film at our Fall Conference, but the creators will actually be on site to lead a discussion. Over 200 registrants have already signed up to watch the movie and discuss! We were asked to look into the possibility of co-branding with the producers to gain rights to the film and workbook so members could use these with clients.

There were a number of questions about education and training, and using new technologies like webinars to bring education to members.

What struck me the most was the genuine excitement in the room about joining together (and the genuine regret from dozens more local members who were not available). I found it a bit sad that we needed name tags, until I realized that new members and growing numbers are signs of a healthy, growing organization (despite our east coast beginning, IECA now has more members in California than any other state!). Attendees excitedly discussed establishing a couple of regional IECA groups: one for Los Angeles, the other for Orange County. As I listened to discussions, ideas, and planning, I realized the tremendous power that comes from members joining together, acting together, comparing notes and ideas. It is this collaboration that makes IECA so strong, and their work with families so successful and rewarding.

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By Mark Sklarow, Executive Director, IECA

This week I am attending the national conference of the American Society of Association Executives (ASAE & The Center for Association Leadership) conference in Los Angeles. During an early breakout on Sunday, the presenter reminded us of the definition of “associations.” They are defined as organizations where individuals with similar goals or interests join together. It is that simple.

Yet isn’t it accurate to say that this is what social networking sites are really all about? Like many of you, I joined Facebook to connect with those with whom I shared a similar history—family, friends from Philadelphia, and students I taught. Soon I discovered communities of those who belonged to the same swim club I frequented as a teen, attended the same synagogue and the same schools, where reminiscing ruled the posts.

In recent years my social networking has taken a new turn: I have joined the IECA community on Facebook to connect with educational consultants, and through LinkedIn I exchange information and ideas with fellow association executives. We discuss the changing landscape of member relations, share new ideas for conferences and distance learning, argue ethics and expenses, and examine topics like, well, social media and blogging.

One discussion that kept popping up among the gathered association professionals this past weekend was whether the need still exists for us. After all, if LinkedIn, Twitter, Facebook, and others are allowing anyone to join communities of like-minded individuals—the very definition of associations—and they do it essentially at no cost, why should anyone join an association?

The answer is one that will please some and distress others among my colleagues. It seems that those associations ONLY built around sharing, communicating, and exchanging are doomed to fail, as new technologies not only offer these abilities, but they do it better and cheaper. If you could start a LinkedIn Group for tutors and get a real exchange of members, why pay to join an association built around exchanging information among tutors?

Yet other associations seem ready to gain in this era of ‘new media.’ Those associations that form around a commitment to certain ideals; who stand firm on membership criteria (so “membership” holds greater meaning than a Facebook “friend”); who develop and enforce ethical and knowledge-based standards; who are committed to ensuring that not only does all information get shared, but that important information—new information—gets taught, shared, discussed, and instituted as a framework for professional success; these associations are poised to grow and succeed as others devolve into Web-based pseudo-clubs.

So what does this mean specifically for the Independent Educational Consultants Association? I am confident that we fall into the second category. Evidence is everywhere. We have not only maintained our requirements for membership, we have strengthened them. This year we established our key-competencies in our Standards of Excellence—the only such comprehensive document for this profession, which was recently singled out by a Harvard study as evidence of our leadership. We have acted in just the past month, as we have in the past, to remove members who violate our Principles of Good Practice. And with this, our membership has grown significantly, even in this tough economy.

This growth, in an ironic twist, has strengthened other forms of networking: regional groups have started, or are organizing, in Los Angeles, Philadelphia, and New Jersey, among others. Affinity groups are joining together new moms; expanding awareness on issues involving lesbian, gay, bisexual, and transgendered people in our industry; technology gurus; and more. Our Facebook page is closing in on 1,000 fans and the IECA blog is read by hundreds. Why would IECA’s own social media efforts be doing so well when so many options exist? Simple: people know that those IECA educational consultants they are communicating with, asking questions of, responding to, and more, are professionals of great competence, and are dedicated to students, the role of choosing the right educational environment, and more. IECA members are not just like-minded, but serious professionals recognized both within and beyond our organization.

In other words, with so many social media or affiliation opportunities, people are being drawn to the sites and the organizations that set high standards and where members fully understand their profession and the value of sharing. And this is exactly what the research being conducted shows. Why do people put up with our higher than other association dues; with membership applications that require a demonstration of knowledge, experience, and training; with strict ethics requirements? It is because they know membership in such an organization MEANS something.

The future of associations—associations like IECA—is exciting, and limitless, as long as we maintain our commitment to excellence, professionalism, education, high standards, and above all, putting families’ and students’ needs first.

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by Mark Sklarow, Executive Director, IECA

Recently I came across a comment on a blog where someone expressed an implied criticism of IECA. The criticism was that the Independent Educational Consultants Association does not focus its energies exclusively in school selection, application, and admission. The criticism actually kept me up all night—quite a feat for those who know me—yet I tossed and turned. But not for the reasons you may think. I’m certainly not thin-skinned, and so I can take any criticism. In this case I was restless because I was confounded. How could someone have written those words believing them to be critical, when to me they express the very difference that makes IECA and its members so uniquely qualified? Critical? No—to me it was the ultimate praise.

How can one even imagine preparing to send students away for school, but not understand issues like adolescent depression or anxiety? Should we apologize for bringing in the top experts in the country to present about the latest developments in research on brain theory, gender differences, attachment, and the impact of adoption? We know full well how such things impact the ability to succeed both in class and with peers. Should we not support our members who wish to do career exploration or employ the dynamic information gained in Myers-Briggs Type Indicator?

Some of the criticism, I suspect, was related to some of the topics at IECA conferences. Does the person offering the critique believe that those assisting in college or school admission should confine their discussion to majors, Greek life, financial aid and ‘where you can get in?’ All that should be noted, but every single person working with adolescents, if they wish to be taken as a true professional, should gain some understanding of some growing trends of concern: Internet and gaming addictions (the numbers of kids who land in a dorm room and play World of Warcraft or other games 24 hours a day, skipping class, is scary!), abuse of prescription drugs (a growing campus trend), campus bullying (using social media), eating and body-perception disorders, and so much more.

It seems that some think college admission can be accomplished using a chart: standardized test scores in column A, GPA in column B, activities in column C, and voila…”Here’s your list of schools, Sally!” Let’s remember that adolescents are not a simple commodity where we plug in the proper numbers and out pops the result. IECA’s strength comes from our realization—make that commitment—to seeing every child as an individual, with abilities and weaknesses, emotional strengths and scars, unique talents, and needs. Yes, this is indeed what makes IECA unique, and more importantly, what makes our members uniquely qualified to really serve the best interests, the true needs of every child.

That anyone can think otherwise, will keep me up at nights.

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Here he defends the soon-to-be-released U.S. News rankings, anticipating that “many in the Education Establishment will [trash] them… They will be labeled as non-scientific, elitist, poorly constructed, etc. etc.” even though they are “meeting a human need.”

I can’t agree with much in Mr. Vedder’s piece, except that the rankings are popular and that they sell. But I’m happy to be among those who will trash them—not for Mr. Vedder’s reasons, but rather because they are pernicious.

He cites Consumer Reports as a model. But colleges do not lend themselves to consumer-reports-style rankings, where measurements of quality are known in advance and can be quantified: for example, how clean a washer will get your clothes and how often on average it will need repair.

Much of what makes colleges effective cannot be measured in numbers. Every college is a unique amalgam with its own personality and community that places its stamp on education—on faculty who teach there and on students who go there. And more than anything, it is these subtleties that shape students’ attitudes, learning, and experiences.

These are considerations that rankings can’t even attempt to deal with, let alone compare from college to college. Moreover, the non-quantifiable part, the “reputational survey,” is a not only a joke, but there is also clear evidence that contributors try to manipulate it.

Let’s take Mr. Vedder’s example: “If you are paying $50,000 a year to send your kid to either Harvard or George Washington U, other things equal, the quality of education is likely to be superior at Harvard.”

He offers no basis for this statement other than the implication that because Harvard is ranked higher, Harvard is inherently superior. Is teaching better? Rankings won’t tell you that, because good teaching depends on a blend of factors, many of which are subtle and can’t be quantified. Just ask colleges; they’ve struggled forever to measure teaching effectiveness as part of tenure and promotion.

Yes, rankings sell. And since colleges mostly don’t change rapidly, to have a rankings farrago annually, U.S. News has to tweak the formula annually so that rankings will remain in the forefront and they can present a picture of colleges battling it out to move up the ladder.

But rankings are not merely imperfect because formulas are manipulated or because they are unscientific or whatever. They are pernicious because, although they may be attractive, they are not a good tool to help answer questions that at bottom matter most to a student: which schools will be the best match in terms of my needs and plans.

None of their fatal shortcomings would matter much if ranking if colleges were a harmless pastime. But they are not harmless. They have transformed how trustees and the public judge a college’s effectiveness. They encourage students to make prestige the centerpiece of their college search instead of figuring out what they truly want for themselves. And they are the foundation of the marketing engine driving multi-billion dollar enterprises that have transformed applying to highly-ranked schools from a ‘best match’ process into a trophy hunt.

Some have unfairly lumped independent educational consultants with those enterprises. It’s true that educational consultants are flourishing in this new climate, but that’s because we are part of the solution, not part of the problem.

Our job is to help families sort through the hype and reduce anxiety by focusing on basics: helping students figure out what they want in a college, and then figure out who has it. And then help students master the skills of showing their best selves to colleges so that good matches can take place.

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by Mark H. Sklarow, Executive Director, Independent Educational Consultants Association

It is this week that U.S. News and World Report releases its best-selling issue of the year: its annual ranking of colleges and universities. Based on criteria that no one thinks is ideal (and few fully comprehend), the result is a week where colleges condemn (when their rankings decline) and others reluctantly cheer (when their rankings rise) and all express bewilderment. Worst of all, students add colleges to their ‘wish lists’ not understanding that much of the criteria that put a school on the list has no consequence to their particular needs, interests, or desires.

This year the non-profit group, American Council of Trustees and Alumni, has released an alternate ranking. Theirs is based on whether colleges provide a well-rounded learning experience based on requiring survey classes in history, literature, writing, science, and more. This group believes that colleges should require such basic general knowledge classes. For example: does a college require a student to take an ancient or modern world history, or can they satisfy this need by taking a course in say, “Evolution of Medical Care in Ancient Civilizations,” as their sole history requirement? At the top of their rankings, no one will find the colleges that top the U.S. News list.

What’s a family to make of this discrepancy? How to evaluate surveys that use reputation over student engagement? Financial reserves over evidence of learning? For many, the real acknowledgment is that the colleges that lead the U.S. News rankings may do so because of who fills their student body; after all, success seems assured when you choose your students body from among the top 2% of college applicants.

Such rankings pop up throughout the year and have begun to wend their way to secondary schools. One respected newspaper touts its annual survey of the “nation’s top high schools.”  The list has been taken as gospel by many, reprinted in national magazines. Yet the list is almost exclusively based on a single criterion: the percentage of students taking Advanced Placement (AP) or International Baccalaureate classes. It does not examine whether students are learning in those classes, nor is there a word about services to those unsuited for AP classes, or measuring demonstrated readiness for college success through an examination of writing skills.

Students and parents will look to the rankings because they are drawn to the simplicity of the charts. The important role that both school-based counselors and educational consultants must play is to ensure that parents understand this simple, direct concept: a college must be evaluated by how well its programs, mission, academic offerings, campus environment, and more, meet the specific needs of one’s own student. Our role in the weeks ahead is educational: inform parents that while it may be nice for a school or college to be in the “top 10,” such a ranking has no direct relevance to them. They need to look beyond the charts and discover whether a school is the right match for their child: does it meet our academic, social, and community needs and desires?

Students exploring potential colleges should not look to see who is rated #1, but rather, does a college I’m looking at succeed not only with students ‘at the top’ (who frankly may succeed anywhere), but with students who learn the way I do; who need a class size that works best for me; that establishes (or not) relationships with professors; that seeks a balance of academics and social life; and a level of peer support or competition—based on what I am looking for, not what works for a magazine editor?

Finally, I know full well that rankings will not disappear. But let’s all pledge to assist parents in understanding the limitations of rankings, and better understand the concept of “fit” and “match” which has driven the mission of the Independent Educational Consultants Association and its nearly 900 members for almost 35 years.

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by Mark Sklarow, IECA Executive Director

In some ways the Summer Training Institute lasts far longer than the 4 days attendees spend in Swarthmore, PA.  First, in a practical sense, it could takes months just to read everything in their workshop binders.  Hundreds of articles, reproduced blogs, resource lists, sample contracts, intake forms, campus visit checklists and more make the binder a valuable resource for years. IECA education director Sue DePra put together an amazing textbook.

In addition, the attendees are able to start their journeys into the profession knowing they can rely on IECA for support.  Each can immediately link through this blog and the IECA facebook page.  As they seek Associate or Professional Membership they will discover the value IECA offers:  assigning mentors, joining campus tours, gaining discounts on everything from insurance to FedEx.  As a member they will discover the amazing opportunities, products and discounts offered by our partners including College Essay Organizer, Wintergreen Orchard House, Princeton Review, Kaplan, and more than 30 others.  Attending our national conferences in the fall and spring, reading Insights, and participating in LinkedIn discussions all will allow those who took part in this past week’s training to continue to learn and grow.

Yet above all there are the wonderful connections the participants made with each other.  Stretching from San Diego to Maine, and Vancouver to Miami, the STI Class of 2010 seems poised to keep these new relationships alive: visiting schools together, sharing expertise, providing business and counseling support and guidance.  Since 2003, we have seen the incredible value the summer training graduates find in remaining in touch, supporting each other, and raising up their classmates.  We at IECA look forward to their continued involvement.

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by Mark Sklarow, Executive Director, Independent Educational Consultants Association

Yesterday afternoon the IECA Summer Training Institute turned the process around as the 94 attendees got to hear what life is like for those involved in recruiting and evaluating potential clients in a session titled, Inside the Admissions Office.

In the college session, three leaders came to share insights: Erin Finn, vice president for admissions at Drexel University, who explained the changing nature of admissions as offices look for ways to balance the entering class while filling campus needs. She noted the possibility of hearing from a band director that the harpist is graduating and admissions should be on the lookout for a new harpist. Conversely, she noted the school is not going to admit six amazing, accomplished harpists when space exists for only one. Likewise, she noted the role of admissions is to ensure that each department has interested students among those incoming.

Richard Floyd, director of admission at Ursinus College (one of the Colleges That Change Lives), returned for the second year as a panelist. Richard noted the outsize role U.S. News & World Report plays in their annual rankings in influencing students and parents. He shared that colleges, while being dismayed at the criteria used, often actively promote themselves to colleagues in an effort to raise their profile. Erin, from Drexel, added that colleges crow about better standings (Drexel named one of five colleges to watch) and downplay when the rankings or attention invariably declines.

Suzi Nam, director of admission at Swarthmore College also participated. She noted the importance of a student’s application demonstrating a match to the university’s mission. A school like Swarthmore, where they seek students that value the pursuit of knowledge above all else (even grades), admission reps should be able to tell in the application why a candidate suits that mission.

All three endorsed the role of educational consultants in general, with one noting that good advising is as necessary to the college search and application process as a realtor is to the home search/sale. The group also noted the admiration they have for IECA members as being particularly professional, ethical, and knowledgeable. Each indicated their willingness to take calls and in queries from IECA members, when the goal is gathering general information and not advocating on behalf of an applicant.

It was a great session and was duplicated for school and therapeutic specialists separately. More details will follow in a future blog.

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by Mark Sklarow, Executive Director, Independent Educational Consultants Association

We have learned that The Princeton Review will announce, sometime today, new seminars available in person or online covering issues like writing a great college essay, building a college list, how the college application works, and other process-oriented topics. Such a development underscores two truths: there is increased anxiety and confusion over admissions; and most students don’t have many resources—especially in public schools where counselors are overburdened with unfair case loads, increasingly complex problems, and little support for professional development. This deprives students and families of the information they need to both navigate the process and fully explore their choices.

To be clear: we welcome any innovations that bring good, accurate, vital information to students. All should welcome that TPR has found a way to deliver information at a relatively low cost, using new technologies. Students need—and deserve—complete knowledge.

Of course much of this process information—standardized test dates, how to visit college campuses, what makes for a good essay—has been available for many years: scores of books are available at Borders Books on these subjects, Web sites number in the thousands, most college admission offices share that same information, and for many students their school counseling office can provide these details. If TPR has found a way to reach a new population, great! I hope they find a way to make such information available in Spanish, Vietnamese, Chinese, and much more, as many first generation college families need assistance as well.

The important caveat here is that the college search and application process involves TWO components: the process details as described above, and the knowledge/match piece that is so critical. It is here where we talk about understanding students’ personalities, learning styles, social, educational, and community needs, and knowing enough about hundreds of colleges to assist in identifying appropriate matches. While the basic process information may be able to be disseminated in a group, the knowledge/match requires one-on-one consultation, sufficient time to really understand a student, exploration of essay topics, and evaluative tours of campus after campus. This piece can only be done through exceptional counseling. It is in this area that educational consultants shine.

With limited caseloads, extensive training, educational and professional development, continual travel to visit campuses, and the highest ethical standards, IECA member educational consultants provide families and students with amazing potential to not only understand the process, but also take ownership of it. To not only know what makes for a good essay in general terms, but to spend time with an expert to explore their lives, their interests, their values to discover an essay topic that gives real insight to who they are. And take the time, directed by a consultant, to explore the wide range of educational opportunities to find those that offer the best match. The goal of IECA consultants: a student who thrives, grows socially and academically, and achieves success at college.

As one of the nation’s leading educational associations, we welcome the use of new technologies and new efforts to reach students and families with critical information. IECA and its members will keep our commitment to the highest standards of service both to those who can afford independent consulting services and the thousands served through pro bono efforts, and the IECA Foundation’s initiatives.

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by Jane Klemmer, IECA Associate Member (New York)

I’m still riding an incredible high, no pun intended. Two days ago I returned from a week in southern California, where I cycled and toured colleges with 16 other college counselors and consultants. To say that this was one of my most memorable college tours sounds almost trite, especially coming from an educational consultant who has been in practice barely three years. Nevertheless, I am certain that the special memories from this unusual college tour will stay with me for many years to come.

Bill Dingledine (SC) and Jane Klemmer (NY)

In one week, five actual days of cycling, we covered roughly 180 miles and visited 13 colleges, pedaling from school to school and carrying our own gear. Starting at the University of Redlands and working our way west to Los Angeles, we spent most of our nights in dorms and came to know well the challenges of non-fitted sheets on plastic covered mattresses. This is about as “roughing it” as it gets in the world of college counseling, but we chalked it up to just another part of the experience. The weather was also far colder than I had anticipated (something I should probably keep to myself, given what colleagues experienced last week on the east coast). I ended up buying a LaVerne sweatshirt, which I will wear proudly, and a windbreaker at one of the cycle shops along the way so that I could brave the brisk and cloudy mornings that we were told was very unusual. This was “June Gloom” arriving in California a month late, a refrain repeated at every stop along our way.

Unforeseen cool weather and a few unexpected mishaps only added to the special nature of our adventure. There are, of course, the obvious reasons why this trip was such a positive and unforgettable experience for all of us involved: the special camaraderie among us, informative college visits with some over-the-top hospitality, and excellent cycling. However, two of the benefits of a trip such as this are probably even more meaningful and perhaps less obvious.

My IECA colleague, Bill Dingledine (who has continued on to cycle and tour colleges for another week), and I were the only independent consultants in this group, yet never once did I feel I needed to explain what I did, nor feel like we were somehow different from the rest of the group. I truly believe that experiences like these help break down what are sometimes barriers between independent consultants and school counselors. I feel confident that many of my cycling colleagues now have a better understanding of what we do and see the real value that we add to the college search and application process. We are another contributing member of the team.

But let me share with you what I truly believe to be the best benefit of all: attaining a goal that I set for myself, having worked and trained diligently to achieve it!  We as independent consultants challenge students to establish goals and strive to reach them. Why should we, regardless of our age and experience, be any different? Having goals and dreams is what keeps us fresh, too. The best way to instill motivation in students is to lead by example. Showing them the benefits of putting in the effort and going the extra mile, figuratively and sometimes, literally, can be as important in the long run as the suggestions we offer for an essay.

We spent our last night on the gorgeous campus of Pepperdine University in Malibu, which sits high on a hill overlooking the Pacific Ocean. The next morning we cycled back down the Pacific Coast Highway, with the ocean a constant to our right. A few of our colleagues decided to test the frigid waters at Venice Beach before we did a quick cycle through Loyola Marymount University, and shared our last lunch together at the In and Out Burger, a ubiquitous California chain that became a true ‘destination” for us after some in our group talked it up for a week. No one was disappointed, and we agreed that it was a fitting farewell luncheon before we returned rental bikes and said our good-byes.

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by Mark H. Sklarow, Executive Director, IECA

A study conducted earlier this year, and recently published by the College Board and Art & Science Group LLC, indicated that students and parents are making decisions about college applications and matriculation based on financial aid information that is incorrect, incomplete, and inaccurate. In the survey, 59% of students indicated that they eliminated colleges after looking at the “sticker price” with no consideration given to possible financial aid and the “net cost” of attending. No wonder, as a quarter of all students said their parents were requiring them to attend the most affordable school and another 40% had parents insist they apply to ‘more affordable’ colleges. Of course, most of these determinations were based on published list prices. Only a small portion of the population had used any financial aid calculator to determine what sort of financial aid they might qualify for. Meaning most families were flying blind. Those who were thinking about financial aid were further off base. When asked to guess what sort of financial aid they expected to qualify for, most families significantly over-stated the amount of merit aid they thought they would qualify for, even for students with very low standardized test scores. While the national average for merit aid is about 15% of college costs, families estimated it would be one-third.

Even when faced with higher tuition than they felt they could afford, the survey found that families were willing to explore the possibility of a college. This was seen as a sign that under certain circumstances families are willing to stretch their definition of “affordability.” The qualities that get families to examine such out-of-their-budget schools: strong academics in their major, a place where students can fit in, a stellar reputation, and a solid record of placing graduates in good jobs or graduate programs.

It is clear that families need more and easier-to-comprehend information about college finances. With the cost of college rivaling only the cost of purchasing a home in a family’s financial history, clear and accurate financing information is an essential part of the college search process. Yet today, armed with faulty assumptions and bad information, and complicated by rules and regulations that confound rather than amplify, families are at a loss. Members of the Independent Educational Consultants Association (IECA), long seen as the most knowledgeable source of information about college selection, need to expand and enhance their services to provide students and parents with clear, accurate and understandable information on college affordability. We have asked our College Committee to develop materials for a new financial aid flyer for IECA members to provide to client families.

As an association we will post this basic information on our Web site to ensure it reaches everyone. We have also pledged to work with national organizations to assist in clarifying and simplifying the financial aid information available to families.

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