by Mark Sklarow, Executive Director, IECA

Recently I came across a comment on a blog where someone expressed an implied criticism of IECA. The criticism was that the Independent Educational Consultants Association does not focus its energies exclusively in school selection, application, and admission. The criticism actually kept me up all night—quite a feat for those who know me—yet I tossed and turned. But not for the reasons you may think. I’m certainly not thin-skinned, and so I can take any criticism. In this case I was restless because I was confounded. How could someone have written those words believing them to be critical, when to me they express the very difference that makes IECA and its members so uniquely qualified? Critical? No—to me it was the ultimate praise.

How can one even imagine preparing to send students away for school, but not understand issues like adolescent depression or anxiety? Should we apologize for bringing in the top experts in the country to present about the latest developments in research on brain theory, gender differences, attachment, and the impact of adoption? We know full well how such things impact the ability to succeed both in class and with peers. Should we not support our members who wish to do career exploration or employ the dynamic information gained in Myers-Briggs Type Indicator?

Some of the criticism, I suspect, was related to some of the topics at IECA conferences. Does the person offering the critique believe that those assisting in college or school admission should confine their discussion to majors, Greek life, financial aid and ‘where you can get in?’ All that should be noted, but every single person working with adolescents, if they wish to be taken as a true professional, should gain some understanding of some growing trends of concern: Internet and gaming addictions (the numbers of kids who land in a dorm room and play World of Warcraft or other games 24 hours a day, skipping class, is scary!), abuse of prescription drugs (a growing campus trend), campus bullying (using social media), eating and body-perception disorders, and so much more.

It seems that some think college admission can be accomplished using a chart: standardized test scores in column A, GPA in column B, activities in column C, and voila…”Here’s your list of schools, Sally!” Let’s remember that adolescents are not a simple commodity where we plug in the proper numbers and out pops the result. IECA’s strength comes from our realization—make that commitment—to seeing every child as an individual, with abilities and weaknesses, emotional strengths and scars, unique talents, and needs. Yes, this is indeed what makes IECA unique, and more importantly, what makes our members uniquely qualified to really serve the best interests, the true needs of every child.

That anyone can think otherwise, will keep me up at nights.

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by Mark Sklarow, Executive Director, Independent Educational Consultants Association

(Part 2 of 2)

Yesterday we published the results of  the specific suggestions we received for making the conference more valuable to IECA members, schools, and programs that work in the area of emotional and behavioral needs. With the results we noted the numerous changes we are making to the conference schedule to ensure more interaction between consultants and programs and between programs and traditional schools. As part of the same survey we concluded with an open-ended request for comments, thoughts, or questions about the conference schedule. We read hundreds of such remarks. Eleven suggestions/comments seemed to come up often enough that we wanted to respond. In doing so we note that we have provided honest, direct answers which do not necessarily satisfy everyone’s concerns.

1.  Can you require IECA Members to attend the Swap? We do encourage them strongly and perhaps we need to do more. But remember, not all consultants do special needs, so some do not attend the Swap, just as some consultants who do ONLY special needs do not attend the School & College Fair.

2. Can you schedule more interactive and point/counterpoint sessions like we had in Charlotte? We agree, please suggest topics!

3.  Can’t we have more conferences in the West? We do need to pay more attention to conference cities. We have Dallas, TX scheduled for 2011 and San Diego, CA scheduled for 2013.

4. Consider holding one conference a year just for schools and colleges, and the other just for special needs. We’ll have the Strategic Planning task Force look into this idea. One fear is that one of those may get many more participants leaving programs or schools very frustrated. It also hurts the effort requested above for more interaction between therapeutic programs and traditional schools. Finally it also raises concerns that we create a fissure between specialties among consultants.

5. Can you offer CEUs for MSWs and psychologists? We’ll look into doing that. If we can, we will.

6.  Why do special needs programs pay for a full week, but only get to attend for a few days? Why don’t we get to attend as much as schools or colleges? This is a misperception that I would like to correct once and for all. Traditional schools, colleges, therapeutic schools and programs all pay the same fee, and all have the same amount of time at the conference. Schools and colleges attend from Wednesday mid-day to Thursday afternoon. Therapeutic programs have attended from Friday morning to Saturday mid-day. When therapeutic programs requested more interaction with traditional school representatives a few years ago, we began allowing school reps to visit the Therapeutic Information Swap one hour prior to its opening. (And based on the change we announced on  this blog yesterday, you will now be attending 2+ days.)  Only consultants attend for the entire 3-1/2 days of the conference. IECA member consultants pay less, as their dues cover a portion of the conference. Everyone is treated as fairly as possible. The conference fee is comparable to other conferences, and unlike some others we do not charge extra for tables at the Swap or Fair.

7.  Have you considered holding one national and several regional conferences each year? The Strategic Planning Task Force, a regional group task force, and the Board of Directors are looking into these issues right now.

8.  Why is the Therapeutic program always at the end? Why not alternate so that every other conference the Therapeutic days are at the beginning? What looks like an obvious possibility is simply not feasible. More than 100 educational consultants participate in college campus visits prior to the start of the conference. Typically this involves 7 – 8 colleges over three days. Others visit 3 – 5 boarding schools. Members consider these visits a central part of their conference experience. When therapeutic schools and programs exist near the conference city, they are typically spread out, allowing one or two such visits. In any case these visits must occur on a weekday. If the college part of the program was set later in the week, Friday and Saturday, it could then take consultants out of the conference hotel on the days that therapeutic programs are available. Remember that 80% of those doing therapeutic placements also do schools or colleges, so the chances of consultants opting for tours over the Swap are unacceptable. A secondary reason is that we commit to certain hotel room pick up (booked rooms per night) years in advance, and we are required to pay for unused rooms. When attendees are unsure of the schedule (due to constant shifts) they tend to book the whole week, only to cancel rooms at the last minute. Such last minute cancellations, which marked our earlier events prior to the format change in 2007, run into hundreds of rooms with penalty fees over $100,000. So while we can’t ‘flip’ the days, we try to do everything we can to meet all attendees needs.

9.  Can you increase the participation of educational consultants? The numbers seemed low in Toronto. It didn’t just seem that way as the number of attending consultants was low. Some attendees LOVED it and said it made for quality discussions. Others felt frustrated. Don’t worry though: no more Canada meetings for a long time. As someone else pointed out in their survey: remember that some of what we all are seeing is the impact of the terrible economy, not necessarily ongoing concerns.

10.  Can we have more clinical sessions? This ties in with a concern we heard from consultants: Programs used to send a therapist or programming person. Today, most send marketing and admission reps. Consultants would prefer hearing from those who work directly with students. The more such attendees we have, the more clinically-based presentations we can offer. (And the happier consultants will be!)

11. Finally: Can’t you do something to allow for more networking during the conference? Conference Central has proved to be a great addition. In Ohio, thanks to your suggestions, we will be expanding the time for breaks to promote more networking. We think you’ll notice the difference.

Colleagues, I hope the information shared over the last two days demonstrates our commitment to keeping a dialogue going toward making all of your interactions with IECA and our members positive, valuable, and cost effective. As you can see, wherever possible we effected change immediately with most suggestions being implemented this fall in November. We’ll be in touch soon after to see whether you noticed the differences.

The 2010 IECA Fall Conference is in Cincinnati, November 4 – 6. Registration will open the first week of August and all information will be available on our Web site. We hope to see you there!

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by Mark Sklarow, Executive Director, Independent Educational Consultants Association

(Part 1 of 2)

Last month we invited special needs consultants, as well as representatives of wilderness and emotional growth schools (more than 1,000 professionals), to provide us with feedback on a number of ideas about ways to make the IECA conferences more meaningful and valuable to those working with troubled teens. Hundreds responded and we are grateful for the honest feedback. We promised to reply, and here are the survey results along with an explanation of what we will do, might do in the future, and won’t do!

Tomorrow we will post the 11 most common questions or suggestions that we received in the open feedback section of the questionnaire.

[1] One suggestion was to extend the Traditional Boarding School and College Fair by an hour on Thursday morning, and allow special needs program representatives to join consultants for the final hour to allow for school-to-program networking. Of those expressing an opinion on this issue, 85% of respondents were in favor.

Our Response: We have extended the Fair by 45 minutes (the most we could find) in Ohio this fall, and all special needs program representatives will be invited in for the final hour.

[2] The next proposal was to change to an expo format: programs would each get a 10×10 booth to staff for three full days with consultants choosing when they wish to go to the expo hall instead of educational programming. Of those responding, 28% were in favor.

Our Response: We have tabled this proposal and will not move toward a large exposition hall.

[3] We asked you to consider a change that would ensure a period of overlap when all conference attendees—schools, colleges, special needs programs, and consultants—would all be in attendance at the same time. Of those giving us an opinion on this topic 93% were in favor.

Our Response: Much of the Ohio program was already created, but we were able to rework it. After the final hour of Thursday morning’s School & College Fair there will be breakouts and a lunch with a wonderful speaker, for all attendees. There will also be opportunities while everyone is in attendance for networking in Conference Central.

[4] We asked how you felt about the desire of IECA members to have some educational sessions just for consultants, allowing them opportunities for free discussion on topics of particular interest to them. Of those responding 86% (and more than 95% of IECA members) were in favor.

Our Response: We will implement this change. This will mean more breakout times for special needs representatives, but that one or two at each time period will be designated for educational consultants only.

[5] We asked about bringing back the Saturday morning “Program Showcases” (short presentations by programs) from time to time. Of those with an opinion, 72% were in favor.

Our Response: We will hold two showcases on Saturday morning in Ohio, allowing up to 30 programs to offer brief presentations. There will be no cost to programs to be included, although there will be limited number of spots available.

[6] We asked about the proposal we’ve heard from some to eliminate the Information Swap completely and let networking occur more naturally. Just 23% were in favor of this option.

Our response: We won’t go there!

[7] We asked about the Master Class that has been featured with a nationally known expert offering an intense three-hour session. The responses:

24% wanted to keep them as they are
21% wanted to keep them, but shorten them a bit
23% wanted to eliminate them
12% wanted us to switch to something more interactive
20% wanted to eliminate all Saturday programming

Our Response: Clearly opinion is all over the place, although most IECA members wanted to keep the Master Class concept either in its present form or shorter. In Ohio we have arranged for one of the nation’s top experts on bipolar disorders. The session will be two hours (rather than three), in part to ensure time for the Program Showcases.

[8] We asked about shifting to one conference a year rather than two. Of those with an opinion, 56% were in favor.

Our Response: This question impacts more than just the therapeutic community, and so we need the opinion not just of the Special Needs schools and consultants but the college, traditional boarding schools, vendors, gap year, consultants, etc. All results will go to the Board, as this represents a policy decision. The Board will see your opinion.

Bottom line, we are working actively to incorporate as many ideas as we can, within the structure of existing contracts. We appreciate all those who responded and offered their opinion. Tomorrow we’ll respond to the questions that came up most: frequency, location, daily schedule of conferences, and much more.

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by Mark Sklarow, Executive Director, Independent Educational Consultants Association

At the IECA Conference in Toronto

Several times a year I receive letters addressed to the “INTERNATIONAL Educational Consultants Association.” Of course the ‘I’ in our name has stood for “INDEPENDENT” since 1976, and our membership has been overwhelmingly U.S.-based. In fact if I look back at directories a decade ago or more, our international listings were on a single page and comprised mainly of American consultants with second offices in Europe.

Today, as we prepare to open our first conference outside of the United States, our growing influence internationally is unmistakable. Looking at our professional and associate members, we have IECA affiliated consultants not only in North, Central, and South America, but in Europe, Asia, Middle East, and Africa as well.

We have a good representation of educational consultants based in Canada joining us, and conference sponsors include schools in Switzerland, as well as colleges, programs, and universities from the provinces of Ontario, Alberta, and British Columbia. When we announced plans to meet in Canada, some feared there wouldn’t be any members to form a local host committee, but in fact 18 Canadians joined in planning. Scores of schools, colleges, universities, and therapeutic institutions will be joining us from throughout Canada and the world, in addition to our partners in the States.

As those in the membership committee have learned, international applications to join IECA are up dramatically, with China leading the way, but applicants reaching us from every corner of the globe. In many countries, IECA, consulting, and the ethical guidelines we adhere to are all new concepts as agents receiving per-head finders fees was the norm. Today “good match” and “appropriate placements” are being introduced to concerned parents who are beginning to understand how an independent consultant can benefit them. In a bit of irony, we know the IECA name is already being recognized around the world as educational advisors in small cities across Asia race to add “IECA” to their corporate name, and we work to protect the best known and best respected “brand’ in the field.

Meeting in Toronto, while just an hour from the U.S. Border, is symbolic of IECA’s global reach and indicative of where our future lies.

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by Mark Sklarow, Executive Director, IECA

“The pace of change in programming within your association must be commensurate with the pace of change in your member’s world.”

This little bit of truth was but one of hundreds of things that IECA President-elect Dodge Johnson and I heard over the last two days. We were attending a symposium for chief elected officers and chief staff officers run by the American Society of Association Executives. Of course the above bit of knowledge comes with further awareness that we live in an era of unprecedented and unpredictable change. Does any IECA member really know what will be the major challenges facing them in their own practice in their own community in the fall of 2013? Yet somehow, we are told, the association must be preparing now for that unknowable reality. The job of officers and staff is to prepare our members for what the future holds and to be sure that we become a significant resource to help our members thrive in whatever challenge arises.

While the times may change and the daily realities of consulting work may change, the basic premise of what makes an association important to its members does not. Associations are about three things: (1) Community (2) Connections (3) Communication. Our commitment has always been for IECA to be the premiere community, widely recognized and respected as bringing together the leaders in the field to share experiences, knowledge, and to understand the changes taking place in admissions, education, and adolescent health. We are well aware that communities of consultants are easier than ever to create: organizations can start up, or gather online, but what IECA guarantees is that those who choose to join in OUR community are also well screened for competence, ethics, and value a commitment to the success of young people.

Over the last year we have tackled the last in that alliterative series—Communication—in new and exciting ways. This blog and social networking have enabled us to assist our members in this new frontier of possibilities. At the same time, we continue to print our newsletter and brochures. We have expanded opportunities for face-to-face networking through our Speed Meetings, and our College Fairs are larger than ever. It is this very diversity—allowing members to share and communicate in varied formats—that demonstrates our great success.

One of the first items shared with our training group was the unique nature of associations, where the primary consumers, owners, and workforce are all the same: the members. Members are indeed the leaders, filling all Board positions. They also serve as the volunteers that steer our committees, outreach to allied professionals, and help spread the word. And unique among all business systems, these same members are the primary consumers: paying dues, paying conference fees, and attending workshops and campus tours.

Of course we were also cautioned not to allow a situation develop in which members feel they are there to be “sold to” rather than “served.” I took this as a great caution and was reminded of the feedback we heard from many, including the Schools Committee to balance IECA’s fiscal needs with our commitment to serving members. It is a message we heard and to which we will respond.

Over the course of our two days, we were asked to identify one “mega” strategic issue that we expect IECA will confront in the coming years. Rather than pull one out of the blue, Dodge and I were able to access the results (so far) of our ongoing member survey of strategic initiatives. There we found our answer. Members overwhelmingly have identified our mega issue: expanding public awareness and hiring of educational consultants in their educational search, with an effort to ensure that IECA members are seen as the “gold standard” in the profession. It is this overriding member concern that will be front and center as IECA looks at what we need to do to ensure our members are prepared to confront the changes that are coming, as they pursue what the field will be like for them personally in the fall of 2013 and beyond.

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by Mark Sklarow, Executive Director, IECA

I admit to being a person who is rarely satisfied with the way things are. I believe in the need to change and that includes both personal change and actions to ensure that the Independent Educational Consultants Association continues to move forward, developing new approaches, new programs and new initiatives so that we are always meeting member needs. Allow me to illustrate using just one example. Following an IECA Summer Training Institute in Claremont, California, I sat down with Sue DePra and Steve Antonoff to review the participant evaluations. They were off the charts with virtually every attendee giving the Summer Institute nearly perfect scores, and comments from most attendees that it was among the best training sessions they had ever attended. The three of us then spent the next two hours re-writing the curriculum, developing new interactive elements, implementing ‘labs’ and strengthening the program further. The result was taking a great training program and making it remarkable.

Now as I reflect back on 2009, I feel great about the excellent work of staff, Board and committee leadership, and volunteer members who combined to make it a great year. We advanced dramatically in our efforts to use social networking to promote IECA and the profession, and to improve communications. We initiated new program in learning disabilities and adopted our new Standards of Excellence. We implemented significant changes during our conference: from Speed Meetings to Conference Central and from point/counterpoint sessions to master classes. Participation among colleges has never been higher, and despite the economic downturn our membership is up, conference participation is up, and our training workshops were larger than ever.

But as I look ahead, I know what I want to achieve in the coming year for IECA and for my own work as Executive Director: to take IECA from a great organization to a remarkable one. Looking at the success of America’s most lauded associations, I hope we use their example to become an exceptional force for our members. To become ‘remarkable,’ I think Board, staff and volunteers need to meet these expectations:

• Member Service—we exist as an association for one reason: to meet the needs of our membership. That commitment to member service should always be the top priority.

• Align all services, conferences, and activities with IECA’s mission. That mission, unchanged in 30 years, is to help professional consultants to serve the interests of students and families in their educational decision-making.

• Seek feedback and input from members and our related constituencies. In the next several weeks, members will be asked to complete a strategic planning survey and a survey from the Education & Training Committee. These will set our priorities over the next several years. We have now begun to involve schools, colleges, and programs in conference planning and regularly seek their advice on programming.

• Be willing to fail. As we look to be innovative, creative, and dynamic, we must be willing to accept that success require risk-taking and that means we will fail from time to time. Such failure is inevitable and will lead to new successes.

• A nimble, flexible, national office that is able to meet changes in the marketplace and ensure that such changes are quickly and capably brought to our members to help them succeed in their own work.

• Building alliances with not-for-profit and for-profit companies, institutions, and organizations that will help us further our mission and better serve clients and students.

I look forward to hearing ideas from our members, colleagues, and families on how we can best serve each to make 2010 and IECA remarkable in the year ahead. Join us in this effort: volunteer, get involved in committees, affinity groups, or other efforts, and above all, offer your ideas on what IECA should be doing.

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By Peter Baron, AdmissionsQuest

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By Brian Fisher, AdmissionsQuest

Dr. Nido Qubein, President of High Point University, shared his zest for life and his philosophy during Thursday’s conference lunch. Part tent revival, part comedian, part practical philosopher, part story teller, Dr. Qubein affirmed the importance of education and the transformational experiences that schools and educators provide students.

Preaching to the choir he made the case for the responsibility that educators carry and the great affects they have on their students.

Environment. Environment. Environment. He likened students’ abilities to grow and adapt the adaptive abilities of the Koi fish. An environment rich in opportunities, expectation, and support grows the healthiest students.

Focus, expectation, and modeling drive his interactions and decisions for his students. He’s brought student centered learning to his alma mater, High Point University.

I laughed more during Dr. Quebein’s talk than during any keynote I remember. What I write doesn’t do justice to Dr. Qubein’s public speaking.

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By Peter Baron, AdmissionsQuest

Erin Avery, Avery Educational Resource, IECA member, talks about what she enjoys about the conference- from conference sessions to the networking opportunities to the quality discussions with schools, colleges, therapeutic programs & vendors.

Ben Kavanaugh, Bucknell University shares the college perspective on IECA Charlotte:

Cyndy McDonald, College Consultant Assistant, shares her impressions of the conference.

Clint Williams, Maine Central Institue, talks about why he values the IECA conference.

Sharon Laney, Three Springs tells us about the networking opportunities and conversations that happen at IECA.

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By Brian Fisher, AdmissionsQuest

I spent a few minutes in Barbara Cunningham’s (Summit Preparatory School) Wednesday presentation “Intellectually Gifted Underachievers: The Oxymoron Unraveled.” She’s done nice work in establishing some correlations and common experiences of kids who fit this profile and developing strategies to move them toward fulfilling their potentials.

In a word, these kids require engagement. They want to be actively involved and benefit from strong relationships. They want their thinking to contribute to the future.

Good work always seems to come back to reaching out and connecting.

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