We Must Do a Better Job Ensuring Colleges Understand WHAT Educational Consultants DO and How Many Kids We Work With
May 11th, 2010
by Mark Sklarow, Executive Director, IECA
Yesterday about a dozen IECA members visited three Ontario, Canada colleges. During those campus visits, one school provided the consultants with their “Recruitment Representative Agreement.” Confusing “consultants” and “agents,” this college assumed IECA members accepted reimbursements in exchange for referring students, guaranteeing a per-head ‘kick-back’ of 12% of the freshman year tuition.
Our members could not escape the irony as I had just blogged about these agency fees yesterday (IECA’s First Conference Held Outside U.S. Reflects Our International Growth), and a copy of that blog made its way around the bus. I have also addressed this issue in recent blogs (University Use of Agents Back in the News with $78 Million Fine; Note to Colleges: An Unethical Practice Domestically is No Less Wrong Internationally).
What I realized yesterday is a simple but unfortunate fact: An agent may refer a student to a college and the college knows it—after all they’ll be receiving a check for thousands of dollars. But there is no guarantee that the student is a good match and no indication that they will last their entire collegiate career at that school. A consultant may recommend a student—or several—to the college, but the college never knows because the consultant’s work is in the background, rarely seen or heard from. Yet the student working with the consultant is more likely to find the college a great match, because success of the student is the only motivator for the consultant.
A consultant considers every option, not just the few schools that agree to pay the finder’s fee. Unfortunately, colleges simply don’t know how many or which students arrived because they worked with an educational consultant.
When colleges think about reaching out to agents they know exactly how many students enrolled. Consultants have seemingly gone out of their way to hide such information; yet the field of consulting has doubled in the last six years and IECA’s membership and our reach has grown dramatically. I have begun to argue that IECA members should do more—perhaps must do more—to ensure colleges know how many students we work with and how many freshmen they welcomed worked with our members. After all, these students examined many options, determined that this specific college was the best match, and are more likely to stay through graduation. Why would we want to hide such information?
It is true that there are some consultants who “package” students, write essays, and hype profiles. But that description does NOT include members of the Independent Educational Consultants Association. And we must work to ensure that colleges know this difference and partner with us. After all, we share one over-arching goal: students that thrive and succeed on campus.
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