Preparing for Change
by Mark Sklarow, Executive Director, IECA
“The pace of change in programming within your association must be commensurate with the pace of change in your member’s world.”
This little bit of truth was but one of hundreds of things that IECA President-elect Dodge Johnson and I heard over the last two days. We were attending a symposium for chief elected officers and chief staff officers run by the American Society of Association Executives. Of course the above bit of knowledge comes with further awareness that we live in an era of unprecedented and unpredictable change. Does any IECA member really know what will be the major challenges facing them in their own practice in their own community in the fall of 2013? Yet somehow, we are told, the association must be preparing now for that unknowable reality. The job of officers and staff is to prepare our members for what the future holds and to be sure that we become a significant resource to help our members thrive in whatever challenge arises.
While the times may change and the daily realities of consulting work may change, the basic premise of what makes an association important to its members does not. Associations are about three things: (1) Community (2) Connections (3) Communication. Our commitment has always been for IECA to be the premiere community, widely recognized and respected as bringing together the leaders in the field to share experiences, knowledge, and to understand the changes taking place in admissions, education, and adolescent health. We are well aware that communities of consultants are easier than ever to create: organizations can start up, or gather online, but what IECA guarantees is that those who choose to join in OUR community are also well screened for competence, ethics, and value a commitment to the success of young people.
Over the last year we have tackled the last in that alliterative series—Communication—in new and exciting ways. This blog and social networking have enabled us to assist our members in this new frontier of possibilities. At the same time, we continue to print our newsletter and brochures. We have expanded opportunities for face-to-face networking through our Speed Meetings, and our College Fairs are larger than ever. It is this very diversity—allowing members to share and communicate in varied formats—that demonstrates our great success.
One of the first items shared with our training group was the unique nature of associations, where the primary consumers, owners, and workforce are all the same: the members. Members are indeed the leaders, filling all Board positions. They also serve as the volunteers that steer our committees, outreach to allied professionals, and help spread the word. And unique among all business systems, these same members are the primary consumers: paying dues, paying conference fees, and attending workshops and campus tours.
Of course we were also cautioned not to allow a situation develop in which members feel they are there to be “sold to” rather than “served.” I took this as a great caution and was reminded of the feedback we heard from many, including the Schools Committee to balance IECA’s fiscal needs with our commitment to serving members. It is a message we heard and to which we will respond.
Over the course of our two days, we were asked to identify one “mega” strategic issue that we expect IECA will confront in the coming years. Rather than pull one out of the blue, Dodge and I were able to access the results (so far) of our ongoing member survey of strategic initiatives. There we found our answer. Members overwhelmingly have identified our mega issue: expanding public awareness and hiring of educational consultants in their educational search, with an effort to ensure that IECA members are seen as the “gold standard” in the profession. It is this overriding member concern that will be front and center as IECA looks at what we need to do to ensure our members are prepared to confront the changes that are coming, as they pursue what the field will be like for them personally in the fall of 2013 and beyond.
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